Centrelink Business Online Services

You can do some of your business with us online at a time and place convenient for you.

Some nominee organisations may experience intermittent issues accessing online services. This is under urgent investigation. We apologise for any inconvenience this may cause. Users experiencing errors should report them to National Business Gateway on 131 158.

Online service availability

Read about the service changes that may impact Centrelink Business Online Services and Child Support Business Online Services.


The registration process will enable you to register your organisation for selected Centrelink Business Online Services, even if you do not have an existing business relationship with us.

Read more about registering for Centrelink Business Online Services.


AUSkey is an online security pass that was introduced by the Australian Government to streamline access to online services for businesses.

If you have an AUSkey you will be able to register faster, access more functions, and access Centrelink Business Online Services without having to maintain a separate password.

Read more about AUSkey and how to register on the Australian Business Regisiter AUSkey website.

Australian Taxation Office digital certificate users

We support the use of Australian Taxation Office digital certificates until they expire. However, if you are planning on using Standard Business Reporting in the near future, you are encouraged to register for an AUSkey before registering with us.

If your organisation uses digital credentials, you can nominate one of your staff to manage access to Centrelink Business Online Services in your organisation.

Third Party Contact Centre & Online Support

A national contact centre dedicated to making it easier for you to do business with us.

The Contact Centre is operated by skilled staff that understand the needs of business.

We’re testing a new website design. Try it out and tell us what you think. Read more about changes to this site.

Page last updated: 11 July 2017

This information was printed Friday 28 July 2017 from humanservices.gov.au/business/services/centrelink/centrelink-business-online-services It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.