Freedom of Information Disclosure Log

The Freedom of Information Disclosure Log publishes non-personal information released after an FOI request through the Department of Human Services, including Centrelink, Medicare, Child Support, CRS Australia and Australian Hearing.

Date Detail Program
20 June 2016

Information relating to Medicare fraud and fraud prevention efforts (LEX 18097).

10 documents released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: sections 22, 37(1)(a), 37(2)(b), 42, 47C(1), 47E(d) and 47F(1)

Exemptions: sections 37(1)(a), 37(2)(b), 42, 47C(1), 47E(d) and 47F(1)

Department of Human Services
20 June 2016

Information relating to MBS and PBS claims and payments system (LEX 18098).

3 documents released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: sections 22, 47C(1), 47D, 47E(d) and 47F(1)

Exemptions: sections 47C(1), 47D, 47E(d) and 47F(1)

Department of Human Services
26 April 2016

Information relating to the Farm Household Allowance (LEX17964).

3 documents released in full. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: sections 22, 47E(d) and 47F

Exemptions: sections 47E(d) and 47F

Department of Human Services
23 March 2016

Operational Blueprint 008-0403011O - Referring a job seeker to Disability Employment Services (DES) (LEX17874).

1 document released in full. The documents are upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: N/A

Exemptions: N/A

Department of Human Services
22 February 2016

Documents relating to the release of DHS staff names to customers (LEX17265).

3 documents released in full. The documents are upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: N/A

Exemptions: N/A

Department of Human Services
25 January 2016

Operational blueprint documents current 16 December 2015 (LEX 16775).

  • Assessment of care arrangements for Family Tax Benefit (FTB) 007-02040020;
  • Annual Child Disability Assistance Payment (CDAP) 009-07030000;
  • Reviewing Child Support decisions 109-09000000;
  • Customer advises care arrangements for Family Tax Benefit (FTB) 007-02040010;
  • Family and domestic violence 003-15000000;
  • Other review options for dissatisfied customers 109-07000000;
  • Change of care for Carer Payment (CP) and Carer Allowance (CA) customers 009-03050000;
  • Payment rates and thresholds 108-01010000;

6 documents released in full and 2 documents released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: 47E(d).

Exemptions: 47E(d)

Department of Human Services
21 December 2015

Service Schedule between the Department of Human Services and the Department of Immigration and Border Protection, Status Resolution Support Services Payment Policy Document and Delegation Instrument (LEX 15835).

3 documents released in full. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: N/A

Exemptions: N/A

Department of Human Services
9 December 2015

Policy documents related to all scholarships and lump sum payments available in 2011-2012 Budget (LEX 16287):

  1. Relocation Scholarship (RS) Eligibility
  2. Student Start-up Scholarship (SSS) Eligibility
  3. Education Entry Payment (EdEP)

3 documents released in full. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: section 22

Exemptions: N/A 

Department of Human Services
7 December 2015

Procedures for assessing special circumstances extensions for customers unable to meet lodgement requirements for family assistance (LEX 16008).

1 document released in part. The document is available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: section 3, 11A, 22 and 47E

Exemptions: section 47E(d)

Department of Human Services
7 December 2015

Procedures for assessing special circumstances extensions for customers unable to meet lodgement requirements for family assistance (LEX 16008).

1 document released in part. The document is available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: section 3, 11A, 22 and 47E

Exemptions: section 47E(d)

Department of Human Services
16 November 2015

Restricted Servicing Arrangement (RSA) Guidelines (LEX 15888).

1 document released in part. The document is available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: section 47E(d) and section 22

Exemptions: section 47E(d)

Department of Human Services
2 November 2015

Details of capacity testing of the myGov website (LEX 14521).

10 documents released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: sections 22, 47E(d)

Exemptions: section 47E(d)

Department of Human Services
14 October 2015

The Preventing and Managing Unreasonable Customer Conduct Policy. This policy establishes a framework for the management of unreasonable customer conduct in the Department of Human Services (LEX 15450).

1 document released in full. The document is available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: N/A

Exemptions: N/A

Department of Human Services
21 September 2015

Copies of Conduct and Behaviour policy and Customer Complaints and Feedback policy.

2 documents released in full. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: N/A

Exemptions: N/A

Child Support
14 September 2015

Documents and ministerial briefs prepared by the department since 1 January 2014 on the issue (not specific cases) of professional athletes and sportspeople, and doctors engaged by their sporting organisations, accessing Medicare (LEX 14098).

3 documents released in full. 11 documents released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Sections 22, 38, 42, 47C, 47E(d)and 47G

Exemptions: Sections 38, 42, 47C, 47E(d) and 47G

Department of Human Services
26 August 2015

Centrelink policies, guidelines, guidance material and assessment procedures in relation to rural customers. Documents include information on the Farm Household Allowance, the asset tests for rural customers, assessing house and curtilage, the extended land use test and asset inheritance by the person in relation to the above. (LEX 13966).  

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: 22

Exemptions: N/A release in full

Department of Human Services
18 August 2015

Department of Human Services Child Support Privacy Policy.

1 document released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: 22

Exemptions: N/A

Department of Human Services
13 August 2015

A copy of the ASDOT webpage from December 2014 to January 2015 published on Human Services website (LEX 14572).

14 documents released in full. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section N/A

Exemptions: Released in full

Department of Human Services
12 August 2015

Department policy on Police checks for staff.

7 documents released in full. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 22

Exemptions: N/A

Department of Human Services
6 August 2015

The Department of Human Services’ response to the Commonwealth Ombudsman in relation to a complaint about the administration of income managed payments to third parties.

1 document released in full. The document is available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 22

Exemptions: N/A

Department of Human Services
28 July 2015

Document title, ‘Business assets 043-03090010.’ The document outlines information about the assets of a business and the assets owned by customers from their involvement in a business. The document relates to the Centrelink programme. (LEX 14394).

1 document released in full. The document is available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: N/A

Exemptions: Released in full.

Department of Human Services
24 July 2015

Documents relating to the latest summary data report from, or statistical brief, on the Prescription Shopping Information Service (excluding the Prescription Shopping Information Service Patient Report) (LEX 13681).

3 documents released in full. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 22

Exemptions: Released in full.

Department of Human Services
24 July 2015

Consultations between DHS and the Department of Social Services for the purposes of drafting and tabling the Social Security (Public Interest Certificate Guidelines)(DSS) Determination 2014, with specific reference to the disclosure of protected information for Australian Public Service (APS) Code of Conduct investigations (LEX 13946).

21 documents released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 47C, Subsection 47F(1) and Section 22

Exemptions: Section 47C and Subsection 47F(1)

Department of Human Services
13 July 2015

Extracts of historical versions of the 'A guide to Australian Government Payments' publication, relating to guidance on the Age Pension. The historical versions are dated 20 March 2008–31 December 2008. (LEX 14101).

3 documents released in full. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 22

Exemptions: Released in full

Department of Human Services
25 May 2015

Guidance material for First Contact Service Officers relating to their responsibilities and functions (LEX 12236).

1 document released in full. 3 documents released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 47E(d) and Section 22

Exemptions: Section 4E(d)

Department of Human Services
19 May 2015

Complaints, feedback and correspondence in relation to the proposal to deny ‘conscientious vaccination objectors’ access to welfare (LEX 13290).

3 documents released in full. 2 documents released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 47F(1) and Section 22

Exemptions: Section 47F(1)

Department of Human Services
5 May 2015

Current policies and guidelines regarding the use of SecureMail (LEX 12159).

2 documents released in full. 1 document released in part. The documents are available upon request at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 47E(d) and Section 22

Exemptions: Section 47E(d)

Department of Human Services
16 March 2015

Fraud prevention and compliance - improve billing practices within public hospitals - Medicare Data Summary (LEX 11908).

1 document released in part. The document is available on request to the department at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 47B, Section 47C(1) and Section 22

Exemptions: Section 47B and Section 47C(1)

Department of Human Services
9 February 2015

Payments made under the Aged Care Access Incentive Program for 2012-13 and 2012-14 (LEX 11937).

1 documents was released. The document is available on request to the department at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: N/A

Exemptions: N/A Release in full

Department of Human Services
9 February 2015

ICT-related impacts of the recent Privacy Act reforms on the department (LEX 9654).

5 documents released in full and 5 documents released in part.  The documents are available on request to the department at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 42, Section 47C(1), Section 47E(d) and Section 22

Exemptions: Section 42, Section 47C(1), Section 47E(d)

Department of Human Services
31 October 2014

CCTV footage

1 documents was released. The document is available on request to the department at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 47F

Exemptions: Section 47F

Department of Human Services
30 May 2014

Refugee eligibility for Medicare benefits - processing summary

Definition of eligible person.

Sections of the Act: N/A

Exemptions: Section N/A (release in full)

Department of Human Services
30 April 2014

Customer Service Centre Reports.

24 documents were released. The documents are available on request to the department at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Sections of the Act: Section 22, Section 47F, Subsection 47E(d) and Section 24A

Exemptions: Section 22, Section 47F, Subsection 47E(d) and Section 24A

Department of Human Services
14 April 2014

Customer First Health Review - Report

Department of Human Services, Customer First Health Review Report.

Exemptions: Section 47C

Department of Human Services
17 March 2014

Collection Agent Rules - 6907

Specific documents referred to in e-reference guidelines.

Sections of the Act: Section 11C

Exemptions: Section 47E(d) and Section 47F(1)

Department of Human Services
11 March 2014

Improving School Enrolment and Attendance through Welfare Reform Measure (SEAM)

Documents were release under FOI relating to the Improving School Enrolment and Attendance through Welfare Reform Measure (SEAM).

Sections of the Act: Section 47F, subsection 47E(d)

Exemptions: Section 47F, subsection 47E(d)

Department of Human Services
14 January 2014

5639 Redacted

Invoice totals - total 2012-2013 operating costs of the Legal Services Division and the total annual operating costs of the Program Litigation and Review Branch for the year 2011-2012.

Sections of the Act: Section 22, Section 42, Section 47F, Section 47, Section 47G

Exemptions: Section 22, Section 42, Section 47F, Section 47, Section 47G

Department of Human Services
23 December 2013

10 South Australian Newstart Recipients

Postcode, sex and commencement date of 10 South Australian persons who have been on NewStart Allowance for the longest continuous period of time.

Sections of the Act: Section 11C

Department of Human Services
9 December 2013

2012-13 operating costs of the Legal Services Division and 2011-12 operating costs of the Program Litigation and Review Branch

2012-13 operating costs of the Legal Services Division; and 2011-12 operating costs of the Program Litigation and Review Branch.

Sections of the Act: Section 11C

Department of Human Services
25 November 2013

152 documents were released. The documents are available on request to the department at:

FOI Legal Team
Department of Human Services
PO Box 7820
Canberra BC ACT 2610

Email: FOI.Legal.Team@Humanservices.gov.au

Documents relating to a request for EP63 forms from 1 January 2011 to 15 March 2012.

Sections of the Act: Section 11C

Exemptions: Section 22

Department of Human Services
21 November 2013

2013-13 Buget Measure: Fraud Prevention and Compliance - Increased Billing Assurance for the Medicare Benefits Schedule Question Time Brief

2013-13 Buget Measure: Fraud Prevention and Compliance - Increased Billing Assurance for the Medicare Benefits Schedule Question Time Brief.

Sections of the Act: Section 11C

Exemptions: Paragraph 37(1)(a), Section 22

Department of Human Services
11 November 2013

Trends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012

Trends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012.

Sections of the Act: Section 11C

Exemptions: Section 22

Department of Human Services
21 October 2013

Work Bonus data

Work Bonus data.

Sections of the Act: N/A

Exemptions: Released in full

Department of Human Services
4 October 2013

FOI - redacted document

Trends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012.

Sections of the Act: Section 11C

Exemptions: Section 22

Department of Human Services
16 September 2013

Freedom of Information eReference Guides, LexFOI template and DHS Freedom of Information Procedure Manual

Freedom of Information eReference Guides, LexFOI template and DHS Freedom of Information Procedure Manual.

Sections of the Act: Section 11C

Department of Human Services
9 September 2013

Policy for restricted servicing arrangements for the Department of Human Services.

Sections of the Act: Section 23(1)

Exemptions: Section 47E(d)

Department of Human Services
2 August 2013

FOI Percentage of males receiving payments

The percentage of females to males that receive child support payment through the CSA.

Sections of the Act: Section 11C

Department of Human Services
15 July 2013

PI-Change of Assessment

PI-Fraud Allegations and Other Offences

The PI Documents -Eight documents have fallen within the scope of the request. Schedule of documents set out in Attachments B.

Sections of the Act: Section 22, Section 47E(d)

Exemptions: Section 22, Section 47E(d)

Department of Human Services
2 July 2013

DHS P3M3 Capability Improvement Plan (January 2013 – June 2013)

The department has identified two documents as falling within the scope of the FOI request. All folios are appropriate for release and copies of documents relating to DHS P3M3 Capability Improvement Program (January-June 2013) are enclosed.

Sections of the Act: Section 23(1)

Department of Human services
1 July 2013

Incoming Minister Briefing

Incoming Minister's Brief for Senator the Hon Jan McLucas.

Sections of the Act: Section 11C(3)(a)

Exemptions: Section 22, Section 37, Section 42, Section 47E(d)

Department of Human Services
24 June 2013

Management initiated review of Child Support master program payments

Management initiated review of Child Support master program payments, partially exempt from disclosure.

Sections of the Act: Section 47E(b) and 47E(d)

Exemptions: Partial exemption from disclosure due to a prejudicial effect on effective testing and auditing procedures and a substantial adverse effect on the efficient and proper conduct of the operations of an agency.

Department of Human Services
20 June 2013

Analysis of Child Support debt impairment audit report

Analysis of Child Support debt impairment audit report, partially exempt from disclosure.

Sections of the Act: Section 47E(b), 47E(d) and 47F

Exemptions: Partial exemption from disclosure due to a prejudicial effect on effective testing and auditing procedures, substantial adverse effect on the efficient and proper conduct of the operations of an agency and an unreasonable disclosure of personal information.

Department of Human Services
3 June 2013

ICT Sites Review Final Recommendations

Technology Plan 2012-16

ICT Sites Review Feedback Consideration Department Response

Three ICT related document released; ICT Sites Review Final Recommendations, Technology Plan 2012-16 and ICT Sites Review Feedback Consideration Department Response.

Sections of the Act: Section 11C

Exemptions: Section 47E(d), Section 47F

Department of Human Services
29 May 2013

Certificate of Currency

A single document relevant to part 5 of the request has been granted and released in full in relation to the request (a Certificate of Currency document).

Sections of the Act: Section 4, Section 24A

Exemptions: Section 4, Section 24A

Department of Human Services
10 April 2013

Emails between staff regarding retention of internal emails

Emails between staff regarding retention of internal emails.

Sections of the Act: S47E(d)

Exemptions: S47E(d)

Department of Human Services
02 April 2013

Section 19 AB exemptions relating to foreign medical practitioners/graduates

Section 19 AB exemptions relating to foreign medical practitioners/graduates.

Sections of the Act: Section 17, Section 22, Section 24A

Exemptions: Section 17, Section 22, Section 24A

Department of Human Services
02 April 2013

Decision to relocate reception desk at Centrelink Bondi Junction

Centrelink Bondi Junction proposed floor plan

Decision to relocate reception desk at Centrelink Bondi Junction.

Sections of the Act: Section 47E(d), Section 11A (5)

Exemptions: Section 47E(d), Section 11A (5)

Centrelink
01 February 2013

Bondi Junction DHS Service Centre (Centrelink Programs) Tenure ID 14-0661

Bondi Junction DHS Service Centre (Centrelink Programs) Tenure ID 14-0661.

Sections of the Act: Section 22

Exemptions: Section 22

Centrelink
10 January 2013

Guidelines for Job Capacity Assessments and Mandatory Requirements for Job Capacity Assessors

Guidelines for Job Capacity Assessments and Mandatory Requirements for Job Capacity Assessors.

Department of Human Services
21 December 2012

MOU Between DIAC and CSA

MOU Between DIAC and CSA on MR database access ad disclosure.

Department of Human Services
23 November 2012

KPMG Australian Hearing Report

KPMG Australian Hearing Report.

Sections of the Act: Section 23(1)

Exemptions: Section 47 and 47G

Department of Human Services
21 November 2012

Figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12

This paper details figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12.

Sections of the Act: Section 22

Exemptions: Section 47G

Medicare
19 November 2012

My Online Journey - Family Payments Current State and Newstart Payments Current State

This paper details figures regarding My Online Journey - Family Payments Current State and Newstart Payments Current State

Sections of the Act: Section 22

Exemptions: Section 47G

Medicare
05 November 2012

Payment Integrity Information Package 2010-11 / 2011-12

This paper details fraud figures and statistics regarding referrals to the Commonwealth Director of Public Prosecutions (CDPP) for 2010-11 and 2011-12.

Note: individuals referred to the CDPP by any particular Team do not necessarily reside in the state or territory where the referring team is physically located.

Sections of the Act: Section 22, Section 24A

Centrelink
05 November 2012

Parent Pack Research - Qualitative Research Report - June 2010

This paper details Paid Parental Leave scheme research results for 2010 and 2011.

Exemptions: Section 47F

Centrelink
03 October 2012

Child Support Agency (CSA) Non Lodger Project Default Assessment strategy V1.4

This paper has detailed ATO’s assurance of high level lodgment compliance outcomes and Government has agreed that an effective Lodgment Enforcement Program is critical to achieving the objectives of the Child Support Scheme reforms.

Sections of the Act: Section 47E

Child Support Agency
16 October 2012

Case 1, Case 2, Case 3, Case 4, Case 5, Case 6, Case 7, Case 8, Case 9, Case 10, Case 11, Case 12, Case 13, Case 14

APS Code of Conduct Investigation reports for 14 potential breaches by Centrelink staff.

Sections of the Act: section 55G, section 22, section 47F

Exemptions: Section 47F

Centrelink
03 October 2012

Email - IDC case referrals to LENF

Email dated 18 October 2012 - Tax Return Lodgement Enforcement Referral - IDC.

Sections of the Act: Section 47E

Child Support Agency
03 October 2012

Lodgement Compliance – LENF Business Plan 20 August 2008

This document is the Business Plan for the Lodgement Compliance Program.

Sections of the Act: Section 47E

Child Support Agency
03 October 2012

Project Agreement between Department of Human Services and Australian Taxation Office

Project Agreement between Department of Human Services (Child Support Agency) and Australian Taxation Office - Project Agreement No.06.142-04.

Sections of the Act: Section 47E

Child Support Agency
28 May 2012

Centrelink Pensions (DSP) 2012 - Quarter 1 (09-03-12)

The number of Victorian people receiving Disability Support Pension for varying lengths of time.

Centrelink
09 May 2012

Total number of threats to CSA employees

Total number of threats in 2011-12. Total number of workers compensation stress claims in 2011-12.

Sections of the Act: Section 17(1)(c)

Child Support Agency
26 March 2012

For processing period 1 July 2007 to 30 June 2011

Data of supplies from pharmacies to Santa Teresa Health Centre.

Sections of the Act: Section 17(1)(c)

Medicare
19 March 2012 Data relating to the distribution and utilisation of providers of mental health and related services.

Due to the large size of the documents, they are unable to be published for immediate download. If you would like a copy of this information made available, please contact freedomofinformation@humanservices.gov.au and arrangements to provide this information will be made.

Sections of the Act: Section 22, Section 24A, Section 47F, Section 11A(5)

Exemptions: Section 22, Section 24A, Section 47F

Medicare
16 March 2012 PBS Report Cover Sheet
PBS Report
PBS Report - Item Listing

Data relating to prescription of medications under the categories N05A, N06A, N06AX and N06CA

Sections of the Act: Section 17(1)(c)
Medicare
25 November 2011

1 document 15 pages of Code of conduct manual, released on 25 November 2011 is available upon request.

The document can be requested at:

Freedom of Information Team
PO Box 7820
Canberra BC ACT 2610

Email: freedomofinformation@humanservices.gov.au

Documents relating to a request for the code of conduct manual. Document in scope, code of conduct manual valid from 25 November 2011 to 30 June 2013.

Sections of the Act: Section 11C
Exemptions: Section 22

Centrelink
22 November 2011

Total annual compensation claims for 2009-2010 and 2010-2011

Total amounts recovered from common law claims by category

Sections of the Act: Section 17(1)(c)

Exemptions: None

Medicare
21 November 2011

Credit card usage

Credit card usage information.

Exemptions: Section 23, Section 17(1)(c)

Centrelink
09 November 2011

FOI authorisations for DHS and Centrelink

FOI decision 2011/404441. FOI authorisations for the Department of Human Services (the department) and Centrelink. The current authorisation document for the department and historical authorisations for the department and Centrelink.

Department of Human Services
12 September 2011

SME Participation SME Participation

Provisions of the Small and Medium Enterprise (SME) commitments made in 2 contracts by the Prime contractor, Hitachi Data Systems Australia Pty Ltd (HDS).

Exemptions: Section 22

Centrelink
01 September 2011

Stakeholder Consultation Report
Customer, Staff & Stakeholder Research Report
Staff Group Report
Customers Additional Groups Report

Final Market Research Report.
CN376903 – Market research - case co-ordination [1-4].

Exemptions: Section 22

Department of Human Services
01 September 2011

Evaluation of AOD SMS pilot

Final Market Research Report.
CN376909 - Customer feedback to inform the evaluation of SMS component of AOD Pilot Project.

Exemptions: Section 22

Department of Human Services
01 September 2011

Case Coordination Stakeholder Consultation Report

Final Market Research Report.
CN371662 – Market research - development of new written communication products for CSA customers.

Exemptions: Section 22

Department of Human Services
22 August 2011

Department of Human Services Electricity Consumption

Total amount and cost of electricity consumption for DHS and for each master program for 2008-09 and 2009-10 including the cost and amount of electricity from green and renewable sources.

Department of Human Services
17 August 2011

Threats to CSA staff FY10-11

Total number of threats to staff in the Child Support Agency from 1 July 2011 to present and compensation claims lodged, approved and the value.

Child Support
21 August 2011

Data matching statistics

Data Matching statistics for underpayment, overpayment and correct payments for financial years 2007-08, 2008-09 and 2009-10.

Centrelink
15 August 2011

Digital TV Switchover Complaint Data

Freedom of Information - Digital Switchover Household Assistance Scheme – Complaints data.

Exemptions: Section 22, Section 47F

Centrelink
19 July 2011

Job Seeker Compliance Failure appeals

Number of job seeker compliance (participation) failures appeals for the period 1/7/10 to 30/9/10, 1/10/10 to 31/12/10 and 3/1/11 to 25/3/11.

Centrelink
08 July 2011

Purchased artwork and office equipment FY09-10

Department of Human Services artwork purchased or leased 1/7/2009 – 30/6/2010 and Department office equipment purchased 1/7/2009 – 30/6/2010 other than IT and stationery purchases.

Department of Human Services
15 June 2011

P3M3 Assessment Report – Medicare Australia

P3M3™ Assessment report for Medicare Australia prepared by Tanner James Management Consultants. Report dated 2 November 2010.

Exemptions: Section 22 for those portions of the document outside the scope of the FOI request

Medicare
15 June 2011

P3M3 Assessment Report – Department of Human Services

FOI Reference 2011/000380 P3M3™ Assessment report for Department of Human Services prepared by Tanner James Management Consultants. Report dated 23 September 2010.

Department of Human Services
15 June 2011

P3M3 Assessment Report - Centrelink

FOI Reference 2011/401309. P3M3™ Assessment reports Centrelink prepared by Tanner James Management Consultants. Report dated 6 May 2010.

Centrelink
15 June 2011

Medicare Australia P3M3 Workshop Results

P3M3™ Assessment workshop results ITOP 30 November 2010.

Exemptions: Granted in Part Section 22 for those portions of the document outside the scope of the FOI request

Medicare
31 May 2011

Invoices 2010

FOI Case 2011/190002 - The number of invoices processed by Centrelink in 2010 including unpaid account periods.

Centrelink
01 May 2011

Serious Non-Compliance – Sydney

FOI Case 2011/960596 - Data on the Serious Non-Compliance Sydney team. This includes the staff numbers, classifications and total salaries for that team.

Centrelink
01 May 2011

Prosecution data for Serious Non-Compliance – Sydney

FOI Case 2011/960596 - Prosecution data relating to the Centrelink Serious Non-Compliance Sydney team for the periods 1/1/2008 – 31/12/ 2008; 1/1/2009 – 31/12/2009 and 1/1/2010 – 31/12/2010.

Centrelink
01 May 2011

Area Sydney East Map

FOI Case 2011/960596 - Geographical area for which the Dapto office is responsible.

Centrelink
01 March 2011

Centrelink Fraud Investigation Strategy 2008-09

FOI Case 2010/945521 - Centrelink Fraud Investigation Strategy 2008-09: Blueprint for Managing our Current Program of Activity More Effectively (version 0.5).

Exemptions: Section 36, Section 37(2)(b), Section 40(1)(d)

Centrelink
01 March 2011

Intelligence Plan 2008-09

FOI Case 2010/945521 - Centrelink Intelligence Plan 2008-09: Supporting Fraud Investigations (with removal of attachments a to c).

Exemptions: Section 37(2)(b), Section 40(1)(d)

Centrelink
01 March 2011

Business Needs for Fraud Management in Centrelink

FOI Case 2010/945521 - Centrelink Business Needs for Fraud Management in Centrelink - March 2008.

Exemptions: Section 36, Section 37(2)(b), Section 40(1)(d)

Centrelink
01 March 2011

Memorandum of Understanding (MOU) between Centrelink and the Commonwealth Director of Public Prosecutions 1999

FOI Case 2010/945521.

Centrelink
20 December 2010

Centrelink Fraud Control Plan 2008-10 version 1

FOI Case 2010/945521.

Exemptions: Section 37(1)(c), Section 40(1)(d)

Centrelink
20 December 2010

Centrelink Fraud Control Plan 2008-10 version 2

FOI Case 2010/945521.

Exemptions: Section 37(1)(c), Section 40(1)(d)

Centrelink
20 December 2010

Business Integrity Network Risk Management Summary

FOI Case 2010/945521 - Centrelink Business Integrity Risk Management Plan 2008-09 provided to ANAO 16/02/2010.

Centrelink
20 December 2010

Business Integrity Strategic Plan 2007-2010

FOI Case 2010/945521 - Centrelink Business Integrity Strategic Plan 2007-2010 (Final June 2007).

Centrelink
20 December 2010

Centrelink, Fraud Investigation Manual

Questions and Answers, Why was the FIM developed?

Centrelink
10 September 2010

Centrelink payments recovered since 2000

Total amounts of Centrelink payments recovered annually from common law judgments or settlements, or statutory compensation payments for personal injuries, both nationally and in each state/territory, since 2000.

Centrelink
01 September 2010

Threats to Child Support staff 2007-2010

Total number of threats to staff at Child Support Agency in 2007-2008, 2008-2009, 2009-2010 financial years and compensation claims lodged, approved and valued.

Child Support

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