Personal information releases

You can get personal details we hold about you under our administrative access scheme.

Access your information online

The easiest way to get your details is using your online accounts through myGov. You can securely view and update your own details anytime.

Get details about your:

  • Medicare and PBS claims
  • Centrelink statements, payment and claims history, and
  • immunisation history

View a full list of what you can do online, using your:

If you don’t have an account, register for one.

Medicare claims history

If the Medicare claim details you are seeking is not on your Medicare online account, complete the Request for Medicare claims information form.

We can tell you the:

  • date of service
  • item claimed
  • item description
  • benefit amount
  • payment method
  • provider name and location

Email the form to the Medicare disclosure team.

If you need a Notice of Past Benefits, complete and return the Medicare Compensation Recovery Medicare History Statement request form.

Pharmaceutical Benefits Scheme (PBS) claims history

If the PBS claim details you are seeking is not on your My Health Record, complete the Request for PBS claims information form.

We can tell you the:

  • prescribing and supply date
  • item description
  • quantity of repeats
  • prescriber and pharmacy name and location

Email the form to the Medicare disclosure team.

Centrelink details

You can ask us to provide details about your Centrelink payments and services to:

  • law firms
  • insurance companies
  • superannuation funds
  • another government agency, or
  • other third party organisations

Complete the Authority to Release Personal Information Personal Injury, Insurance, Superannuation or Other Matter form to give us permission to release your details to them.

We can provide your:

  • Centrelink payment tax summary
  • earnings
  • medical certificate
  • Job Capacity Assessment and Employment Services Assessment reports

Some details may not be included. You can ask us for other details in the form.

You can submit your form by:

Email the information release team if you have any questions.

Medicare Tax Benefit Statement

The net medical expenses tax offset is being phased out. We no longer issue Medicare Benefit Tax Statements.

To get a Medicare Benefit Tax Statement for 2012-13, 2013-14 or 2014-15, email a completed request for a Medicare benefit tax statement form to the Medicare disclosure team.

Commonwealth Information Orders (Location Orders)

An order made by a court that requires us to provide the court with information about the location of a child.

If you are seeking an order you must serve us with a copy of the Order application before the court can make an Order.

Email the Information access team to serve us with a copy of your Order application, or Commonwealth Information Order.

Other ways to ask for information

There are other ways you can request information. Read more about Freedom of information requests.

We’re testing a new website design. Try it out and tell us what you think. Read more about changes to this site.

Page last updated: 22 December 2016

This information was printed Saturday 22 July 2017 from humanservices.gov.au/corporate/access-information/personal-information-releases It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.