Appendix C - Carer Recognition Act 2010-report

Carer Recognition Act 2010 - report

Section 7(1)—Each public service agency is to take all practicable measures to ensure that its employees and agents have an awareness and understanding of the Statement for Australia’s Carers.

The department raises staff awareness and understanding of the Statement for Australia’s Carers through online tools and resources. The statement, set out in Schedule 1 of the Carer Recognition Act 2010, enshrines the rights, opportunities and choices of carers. Our intranet resources also include links to the Act and information about support available to help staff with their caring responsibilities.

Section 7(2)—Each public service agency’s internal human resources policies, so far as they may significantly affect an employee’s caring role, are to be developed having due regard to the Statement for Australia’s Carers.

The department complies with section 7(2) of the Act through the Department of Human Services Agreement 2011-14 and internal human resource policies.

The department consults with staff and representatives, providing the opportunity for comments and feedback while having due regard to the Statement for Australia’s Carers. We support staff with caring responsibilities through:

  • flexible working arrangements
  • part-time work
  • home-based work
  • an elder care advisory service
  • the Employee Assistance Program

Section 8(1)—Each public service care agency is to take all practicable measures to ensure that it, and its employees and agents, take action to reflect the principles of the Statement for Australia’s Carers in developing, implementing, providing or evaluating care supports.

The department is committed to the principles of the Statement for Australia’s Carers. Our payments, services and information to carers reflect this as does the development and implementation of carer programmes and supports.

The department continues to develop and implement practical actions against each of the six priority areas. We actively support awareness and understanding of carer issues within the community. We promote National Carers Week through outreach and community activities, and we promote awareness of carer issues to staff. We also produce News for Carers, an online publication for people receiving Carer Payment and Carer Allowance, and for peak carer organisations. It provides information about national initiatives and services for carers.

Section 8(2)—Each public service care agency is to consult carers, or bodies that represent carers, when developing or evaluating care supports.

The department continues to promote service models that involve carers as partners in the provision of care. Carers and carer peak bodies are consulted on the development of new measures as required.

Section 8(3)—Each public service care agency must prepare a report on its compliance with section 7 and this section in each reporting period. The report must be included in the agency’s annual report for the reporting period.

For more information about the department’s specialised services and support for carers and our engagement with carers see Delivering aged care payments on page 23, People with disability and carers on page 19, Carer specialist assessments on page 63, National Disability Insurance Agency and the National Disability Insurance Scheme, and the National Disability Strategy on pages 20–21, and Carers on our website at humanservices.gov.au

Page last updated: 12 April 2016

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