Stronger compliance arrangements for job seekers who refuse or persistently fail to meet requirements

From 15 September 2014, serious failure waiver arrangements will be tightened for job seekers on Newstart Allowance, Youth Allowance (other), Parenting Payment Single and Special Benefit.

This measure did not commence on 15 September 2014 as this measure is subject to the passage of legislation.

Description of the measure

From 15 September 2014, serious failure waiver arrangements will be tightened for job seekers on Newstart Allowance, Youth Allowance (other), Parenting Payment Single and Special Benefit.

A serious failure occurs when:

  • a job seeker receiving a participation payment refuses or fails to accept an offer of a suitable job
  • the job seeker is assessed as having no barriers that have significantly impacted on their participation requirements and is found to be persistently non-compliant.

The penalty for a serious failure is eight weeks non-payment.

Job seekers:

  • will have a serious failure penalty period applied which will result in loss of access to income support, for refusing or not starting a suitable job.
  • will no longer be able to access serious failure penalty waiver provisions and will be required to serve the serious failure penalty period.
  • who incur a serious failure for persistent non-compliance will only have access to waiver provisions for this serious failure penalty type once for each continuous period while on income support payment.

Job seekers who experience a serious failure for refusing or not starting work, or a second or subsequent serious failure for persistent non-compliance, will no longer be able to request a waiver due to hardship or by starting a Compliance Activity. They will be required to serve the serious failure penalty period.

Questions and answers

Who will be affected by this measure?

From 15 September 2014, job seekers who are in receipt of a participation payment and who incur a serious failure for refusing or not commencing work or for persistent non-compliance will be affected by this measure.

Participation payments include:

  • Newstart Allowance
  • Youth Allowance – job seeker
  • Parenting Payment Single – who have compulsory participation requirements, and
  • Special Benefit Nominated Visa Holders.

When will this measure start and finish?

This measure will start on 15 September 2014 and will be ongoing.

Page last updated: 16 March 2016

This information was printed Saturday 10 December 2016 from humanservices.gov.au/corporate/budget/budget-2014-15/budget-measures/job-seekers/stronger-compliance-arrangements-job-seekers-who-refuse-or-persistently-fail-meet It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.