Aged Care - Home Care Programme - increasing consumer choice

From 1 February 2017, older Australians receiving care at home will have more choice and flexibility when accessing home care packages.

This Budget measure is subject to the passage of legislation.

Description of the measure

This will be implemented in 2 stages. The first stage will change the way consumers access home care packages by:

  • continuing to cap the total number of packages available nationally. Individual providers will no longer be allocated a specific number of home care packages
  • enabling eligible consumers to choose from any approved service provider
  • changing the payment arrangements. The funding for the package (subsidy and supplements) will be paid to the provider chosen by the consumer

Beginning July 2018, the second stage aims to consolidate the home care arrangements and the Commonwealth Home Support Programme into a single home-based care programme.

Questions and answers

Who is affected by this measure

Approved home care providers and eligible home care consumers.

Who is eligible for this measure

Eligible customer are those that have been assessed as eligible by an Aged Care Assessment team and given priority to access care. These customers will be able to choose from an approved service provider.

The funding for the package (subsidy and supplements) will be paid to the provider chosen by the consumer.

The date this measure will start and finish

This measure will start in February 2017 and is ongoing.

We’re testing a new website design. Try it out and tell us what you think. Read more about changes to this site.

Page last updated: 15 March 2016

This information was printed Saturday 19 August 2017 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.