Welfare Payment Infrastructure Transformation – Tranche One

The Welfare Payments Infrastructure Transformation (WPIT) Programme will replace the ageing Centrelink ICT system. The new system will provide more efficient and effective services to customers.

This Budget measure is not subject to the passage of legislation.

Description of the measure

This programme is one of the world’s largest social welfare ICT system transformations. It will:

  • provide customers with faster, more connected and automated digital services
  • give staff a modern ICT platform that makes it easier for them to do their jobs
  • position the department to meet future policy needs of government

For more information about WPIT, including the benefits of this programme visit our website.

Questions and answers

Who is affected by this measure

Centrelink customers will benefit from the improvements made to our ICT system including making more of our services available online, with real time updates.

The date this measure will start and finish

This measure will start on 1 July 2015 and will run over several years.

Page last updated: 15 March 2016

This information was printed Tuesday 26 July 2016 from humanservices.gov.au/corporate/budget/budget-2015-16/budget-measures/improving-services/welfare-payment-infrastructure-transformation-tranche-one It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.