Employment Services - Changes to Service Fees and Cessation of Personal Contact Interviews

With the introduction of the new Employment Services Model on 1 July 2015, employment services providers will assume responsibility for setting and monitoring job search efforts.

This Budget measure is not subject to passage of legislation.

Description of the measure

With the introduction of the new Employment Services Model on 1 July 2015, employment services providers will assume responsibility for setting and monitoring job search efforts.

From 1 July 2015, this change will result in the cessation of regular Personal Contact Interviews currently conducted by the Department of Human Services.

Job seekers are still required to meet all requirements and attend all appointments scheduled with Department of Human Services and their Employment Services Provider.

Questions and answers

Who is affected by this measure

From 1 July 2015, this measure will affect job seekers who are currently required to participate in regular Personal Contact Interviews with the Department of Human Services and are in receipt of the following payments:

Who is eligible for this measure

Job seekers will not be required to participate in Personal Contact Interviews with the Department of Human Services when these arrangements cease from 1 July 2015.

The date this measure will start and finish

This measure commences on 1 July 2015 and is ongoing.

Page last updated: 15 March 2016

This information was printed Friday 30 September 2016 from humanservices.gov.au/corporate/budget/budget-2015-16/budget-measures/job-seekers/employment-services-changes-service-fees-and-cessation-personal-contact-interviews It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.