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Department of Human Services Efficiencies

From 1 January 2016, cheques will no longer be available as a payment option for customers receiving regular or urgent Centrelink payments. From 1 January 2017, Electronic Benefit Transfer (EBT) cards will no longer be available as a payment option for customers receiving regular or urgent Centrelink payments.

Changes to the use of Electronic Benefit Transfer Cards have been postponed and the cards continue to be available.

Description of the measure

From 1 January 2016, cheques will no longer be available as a payment option for customers receiving regular or urgent Centrelink payments.

From 1 January 2017, Electronic Benefit Transfer (EBT) cards will no longer be available as a payment option for customers receiving regular or urgent Centrelink payments.

Questions and answers

Who is affected by this measure

This measure will affect people who receive payments from Centrelink by cheque or Electronic Benefit Transfer (EBT) cards, including:

Who is eligible for this measure

Customers who currently choose to receive payments by cheque or Electronic Benefit Transfer (EBT) cards will be impacted by this measure. Direct credit and Real Time Gross Settlement (RTGS) will be the only options available for receiving payments.

The date this measure will start and finish

The issuing of cheques will cease from 1 January 2016. Electronic Benefit Transfer (EBT) cards will cease from 1 January 2017.

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Page last updated: 5 January 2017

This information was printed Wednesday 23 August 2017 from humanservices.gov.au/corporate/budget/budget-2015-16/budget-measures/other-payments-and-services/department-human-services-efficiencies It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.