Department of Veterans' Affairs – business case for veteran centric reform

$24.8 million has been allocated in the 2016-17 Budget for the Department of Veterans’ Affairs and the Department of Human Services to partner on developing a business case for the transformation of the Department of Veterans’ Affairs—from a focus on claims processing to a client focused, responsive and connected service.

Information update: this Budget measure is not subject to the passage of legislation.

Description of the measure

$24.8 million has been allocated in the 2016-17 Budget for the Department of Veterans’ Affairs and the Department of Human Services to partner on developing a business case for the transformation of the Department of Veterans’ Affairs—from a focus on claims processing to a client focused, responsive and connected service.

$6.1 million of this funding will be allocated towards the Department of Human Services designing the new Information, Communication and Technology solution underpinning the business case.

Questions and answers

Who is eligible for this measure

There are no eligibility requirements for this measure.

The date this measure will start and finish

This measure will start on 1 July 2016 and will end on 30 June 2017.

Page last updated: 12 September 2016

This information was printed Wednesday 28 September 2016 from humanservices.gov.au/corporate/budget/budget-2016-17/other-payments-and-services/department-veterans-affairs-business-case-veteran-centric-reform It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.