Find us at one of our service centres for information about payments and services for Medicare, Centrelink or Child Support.
When you are making a new claim there are a few quick tips:
- claims and some enquiries take time to process in a service centre so come in early to make sure we have time to help you
- check what documentation you need to bring with you - without the right information, it will slow things down when you talk to us
- our offices experience peak times - check our opening and closing hours and plan your visit, this may help you to avoid a queue
Self service terminals
If you want to do your business online but do not have the internet at home you can skip the service centre queue and use our Self Service Terminals. Find out more about self service.