Connect with us on social media

You can connect with us in many ways including through social media. We have Facebook, Twitter and Google+ accounts, a YouTube channel and an online forum where you can ask questions, seek support and stay up to date.

Facebook, Twitter and Google+ accounts

 

We manage the following accounts on Facebook, Twitter and Google+:

Department of Human Services

The Department of Human Services' @HumanServicesAU account provides the public with information about its payments and services, as well as important updates. This account is also used to respond to questions about our department.

 

 

Hank Jongen

Hank Jongen is the Department of Human Services spokesperson and General Manager. 'Like' Hank Jongen on Facebook and follow him on Twitter for updates on topics and issues relevant to you, as well as notifications about upcoming media interviews.

 

Student Update

The Student Update Facebook and Twitter accounts provide students and trainees with information about payments and services, as well as updates on issues relevant to them.

 

Family Update

The Family Update Facebook and Twitter accounts provide customers with information about payments and services available to families, as well as updates on issues relevant to them.

 

myGov

The myGov Twitter account provides customers with information about myGov, creating a myGov account and linking it to member services including Medicare, Australian Tax Office and Centrelink.

Department of Human Services National Graduate Program

The Department of Human Services National Graduate Program accounts form part of the department's promotional activities for its Graduate Program. This account provides potential applicants with information and updates about the program and the recruitment process.

 

Centrelink

The Department of Human Services @Centrelink account provides the department's customers with information about its payments and services, as well as important updates. This account is also used to address and resolve customer queries and complaints.

YouTube channels

Our YouTube channels host a wide range of videos providing customer support around issues like eligibility requirements, and how to use platforms like Express Plus Apps, online accounts and myGov. They also feature up-to-date information on the department's programs and services, myGov member services and insight into the achievements of customers and staff members.

 
 

Online forum

speechbubble is an online forum where our customers, staff and stakeholders can provide their feedback and ideas about the department's initiatives.

We run speechbubble consultations throughout the year for 1-2 weeks at a time. You can find out when speechbubble is running by subscribing or by following us on Twitter and Facebook.

Participants are able to post anonymous comments that we can then take on board to help improve the service our department provides. We participate in the forum as well, facilitating the discussion, asking further questions, and providing answers where required.

The outcomes of our previous speechbubble consultations are published on the website.

How we use social media

Find out more about how we use social media including our policies and what you can expect.

Page last updated: 23 June 2016