Customer service changes
From natural disasters through to system maintenance, sometimes our service delivery can be interrupted.
Service Centre closures
The following Service Centres in north Queensland will be closed today due to Tropical Cyclone Debbie.
Bowen Service Centre
53 George Street, Bowen
Mackay Service Centre
12 Greenfields Boulevard, Mount Pleasant
Whitsundays Service Centre
224 Shute Harbour Road, Cannonvale
Customer online accounts
You need to register to use some services online.
If already registered you can log on using the button at the top of the page.
Read more about:
Phone self service
- Centrelink Phone Self Service 136 240
- Report income for Centrelink payments 133 276 (13 EARN)
- Child Support Info Service 131 107
You can use the self service terminals in our service centres to access online accounts for Centrelink, Medicare, and Child Support.
Business hours, street addresses and interactive maps are available to help you find a service centre.