Customer service changes

From natural disasters through to system maintenance, sometimes our service delivery can be interrupted.

We will be closed on Good Friday, 14 April 2017 and Easter Monday, 17 April 2017. Read more about public holiday reporting dates and payment arrangements.

Service Centre closures

The following Service Centres in north Queensland will be closed today due to Tropical Cyclone Debbie.

Bowen Service Centre
53 George Street, Bowen 

Mackay Service Centre
12 Greenfields Boulevard, Mount Pleasant

Whitsundays Service Centre
224 Shute Harbour Road, Cannonvale

Customer online accounts

You need to register to use some services online.

If already registered you can log on using the button at the top of the page.

Read more about:

Phone self service

  • Centrelink Phone Self Service 136 240
  • Report income for Centrelink payments 133 276 (13 EARN)
  • Child Support Info Service 131 107

Service centres

You can use the self service terminals in our service centres to access online accounts for Centrelink, Medicare, and Child Support.

Business hours, street addresses and interactive maps are available to help you find a service centre.

Page last updated: 29 March 2017