Benefits of Centrelink Confirmation eServices

Centrelink Confirmation eServices saves you time and effort as you no longer have to contact us for your details or an income statement.

Centrelink Confirmation eServices (CCeS) saves you time and effort as you no longer have to contact us for your details or an income statement.

Before, if you wanted to provide your Centrelink information to a concession, rebate, or service provider, you had to ask us for the information and then send or take it to the organisation yourself.

Using CCeS means that you can authorise your concession, rebate, or service provider to automatically obtain this information directly from us. In most cases, concession and service providers will be able to tell you straight away whether you are eligible for their concession, rebate or services.

CCeS allows us to tailor your information to what the organisation needs to know about you in order to determine whether it will give you the concession, rebate, or service. It won’t just get a paper income statement with all your details, which you may not want it to have.

CCeS is a secure way for us to provide your information to an organisation. The organisation must be approved by and registered with us and have signed a contract to use CCeS. Only approved users from the concession or service provider’s organisation can request confirmation of your details.

It’s your choice to use Centrelink Confirmation eServices

It is your choice whether you want to use Centrelink Confirmation eServices. You can choose to use or cancel the service at any time, by contacting your concession or service provider.

The concession, rebate, or service provider can only use Centrelink Confirmation eServices with your consent. It is up to you as to what you give permission for, and you can limit or withdraw your consent at any time, by advising the organisation. If you have concerns about this, you can contact us for assistance.

Page last updated: 21 July 2016