Cashless debit card
The Australian government is trialling a new way of delivering welfare payments using a cashless debit card.
The cashless debit card will look and operate like a normal bank debit card, except it cannot be used to buy alcohol, to gamble or withdraw cash. You still receive the full amount of your welfare payment; however, this will be split – some will go to your normal account and the rest will be put onto your cashless debit card.
There will be 2 trial locations for the cashless debit card.
If you live in Ceduna, South Australia, are of working age and receive Newstart, Disability Support Pension, Parenting Payment or Carers Payment, your cashless debit card trial will start from 15 March 2016.
If you live in the Kununurra/Wyndham area in the East Kimberly region of Western Australia, are of working age and receive Newstart, Disability Support Pension, Parenting Payment or Carers Payment, your cashless debit card trial will start from 26 April 2016.
The cashless debit cards will be issued and supported by Indue Ltd (Indue).
You will need to contact Indue directly to:
activate your cashless debit card
get card and transaction support
check your balance
get your transaction history and
report a lost or stolen card
Cardholders and Merchants can contact Indue directly once the trial starts by visiting the Indue website or calling the Indue Customer Support Centre on 1800 710 265.
Read more about the Cashless Debit Card Trial on the Department of Social Services website.