Claiming Carer Payment

You should register an intent to claim for Carer Payment. You should then submit your claim for Carer Payment within 14 days so that we can pay you from the earliest possible date.

Before you start

Check if you are eligible for Carer Payment before you start your claim.

Intent to claim

You should register an intent to claim for Carer Payment. You should then submit your claim for Carer Payment within 14 days so that we can pay you from the earliest possible date.

Conditions for claiming

Before you start your claim for Carer Payment, read the Information you need to know about your claim for Carer Payment and Carer Allowance form.

Claim forms

In some circumstances, previously supplied information may be used again so you may not need to provide a new Medical Report. Contact us to start your claim and find out what information is required.

To receive a personalised Carer Payment claim form, you can:

Supporting documentation

In some circumstances previously supplied documentation, such as medical reports, may be used to assess claims. 

A Medical Report alone is not a claim.

We recommend you contact us on 132 717 or visit your nearest service centre to see what supporting documents your claim needs.

You may need to have a health professional complete a:

Submit your claim

Most people have their funds paid directly into their bank account. Make sure you register your bank details when you submit your claim so you can too.

You should submit your claim for Carer Payment within 14 days so that we can pay you from the earliest possible date.

Submit your completed forms, identity documents and any other documents we have asked for to your nearest service centre.

Claim outcome

We will inform you of the outcome of your claim. If you are eligible for Carer Payment, we will tell you when your payment will start and how much you will get paid.

You have the right to appeal any decision we make. Read more about reviews and appeals.

Page last updated: 1 February 2016