Claiming a Commonwealth Seniors Health Card
You can claim a Commonwealth Seniors Health Card once you’ve reached age pension age.
Before you start
- check if you’re eligible for the Commonwealth Seniors Health Card
- read the information you need to know about your claim
The card will only cover one person. If you have a partner and you’re both eligible, your partner will need to submit a separate online claim or you can both claim using the same paper claim form.
Information you need for your claim
- your and your partner’s income
- documents to confirm your identity
- documents to confirm your residence
When to claim
You can claim once you reach age pension age.
Start your claim
It’s best to start your claim online or at a service centre.
Start your claim online
If you already have a myGov account
Sign in to myGov to link to your Centrelink online account and do your Centrelink business.
If you have a Centrelink online account
To do your business online, you need a myGov account and a Centrelink online account.
If you don't have a myGov account, create one today. Once you have created your account, you can link it to your Centrelink online account. Watch the video and read more on how to link your online account to myGov.
If you don't have a Centrelink online account
If you’ve been a Centrelink customer before
You’ll have a Customer Reference Number. Use this to register for an online account.
This is anyone who’s had a payment or concession from us before, no matter how long ago.
If you haven’t been a Centrelink customer before
This is anyone who’s never had a payment or concession from us before.
If you can’t claim online
Print out the Claim for a Commonwealth Seniors Health Card form and fill it in.
Or, you can reclaim your card if we cancelled it less than 26 weeks ago. Print out the re-claim for a Commonwealth Seniors Health Card form and fill it in.
Submit your claim
You need to give us:
- your claim form
- any other documents we’ve asked for
Submit other documents
We may ask you for documents to help us assess your claim.
You can submit some of these through your online account when you claim.
If we ask you to confirm your identity, you’ll need to do this at a service centre.
Wait for the results
We’ll tell you if we accept your claim. If eligible, we’ll post your card to you.
You have the right to appeal any decision we make. Read about reviews and appeals.