Claiming a Commonwealth Seniors Health Card

You can submit a claim for a Commonwealth Seniors Health Card once you have reached age pension age.

Before you start

Check if you are eligible for this card and read the information you need to know about your claim for Commonwealth Seniors Health Card, before you start. If your partner also wants to claim a Commonwealth Seniors Health Card, they will need to submit a separate claim.

Claiming options

Online

You can claim a Commonwealth Seniors Health Card online. It is secure, convenient and easy to claim online. If your partner also wants to claim a Commonwealth Seniors Health Card, they will need to submit their own online claim.

If you already have a Centrelink online account

Log on to your Centrelink online account or sign in through myGov to make an online claim.

myGov

If you do not have a Centrelink online account

Read more about how to register.

Register

If your partner also wants to claim a Commonwealth seniors Health Card, they will need to submit a separate online claim.

If you are unable to claim online

If you are unable to claim online, for example you do not have access to the internet you can claim a Commonwealth Seniors Health Card by form.

By form

Complete a Claim for a Commonwealth Seniors Health Card form.

If you are reclaiming a card because it was cancelled up to 26 weeks ago, complete the re-claim for a Commonwealth Seniors Health Card form.

If your partner also wants to claim a card they need to complete their own claim form.

If you do not have access to a printer, you can pick up the form from a service centre or call the Older Australians line and we will send one to you.

Supporting documents

You may need to provide some other documents to support your claim including:

  • details of your and your partner’s income and assets
  • any other documents we ask you for

Confirmation of identity may be required and need to be presented at a service centre within 14 days.

Submit your claim

Online

If you are claiming online, you can submit your claim and most supporting documents electronically at the end of the process. Read more about submitting your documents online.

By form

Submit your form and supporting documents at a service centre within 14 days.

Claim outcome

We will tell you if your claim is unsuccessful. If you are eligible for a Commonwealth Seniors Health Card, we will send you your card along with important information about the use of the card and your responsibilities.

You have the right to appeal any decision we make. Read more about reviews and appeals.

Page last updated: 9 September 2016