Claiming Dad and Partner Pay

The easiest way to claim Dad and Partner Pay is online.

Before you start

Check if you're eligible for this payment before you start your claim.

Conditions for claiming

You’ll need to claim Dad and Partner Pay using your own online account. We can’t accept claims from your partner or the birth mother.

You can start your claim for Dad and Partner Pay 3 months before the date you expect your child to be born or adopted. We recommend claiming early so we can pay you as soon as possible.

You won’t miss out if you’ve already taken your period of unpaid leave following the birth or date your child came into your care and haven’t claimed your Dad and Partner Pay. However, you must claim within 52 weeks of your child being born or coming into your care as part of an adoption process.

If you’re eligible, you can get Dad and Partner Pay any time in the 52 week period after the date your child was born or came into your care. You can choose when your Dad and Partner Pay period will start. It can start from the day your child is born or adopted, or it can start later. You should choose a start date at least 14 days before your child's first birthday or anniversary of the date the child came into your care to get your 2 weeks of Dad and Partner Pay.

Information you need for your claim

You'll need the following to complete your claim:

  • your Centrelink Customer Reference Number (CRN), if you have one
  • bank account details - you must be named on the account
  • your Tax File Number
  • if you weren't born in Australia, the date you first arrived
  • details of periods when you have lived outside Australia
  • information about your Australian residency for example, citizenship papers, passport or other documentation
  • work test information
  • your income details for the financial year before the date you're claiming or your nominated Dad and Partner Pay period start date, whichever is earlier
  • your child’s expected or actual date of birth or adoption, and
  • the date you'd like your Dad and Partner Pay period to start

At the end of the claim, we’ll tell you if you need to provide evidence for the information you have provided.

Claiming options

It’s best to start your claim online or at a service centre.

Start your claim online

If you already have a myGov account

Sign in to myGov to link to your Centrelink online account and do your Centrelink business.

Sign in to myGov

If you have a Centrelink online account

To do your business online, you need a myGov account and a Centrelink online account.

If you don't have a myGov account, create one today. Once you have created your account, you can link it to your Centrelink online account. Watch the video and read more on how to link your online account to myGov.

Create a myGov account

If you don't have a Centrelink online account

If you’ve been a Centrelink customer before

You’ll have a Customer Reference Number. Use this to register for an online account.

This is anyone who’s had a payment or concession from us before, no matter how long ago.

If you haven’t been a Centrelink customer before

Visit a service centre and tell us you want to register for an online account. You’ll need to bring photo ID with you.

This is anyone who’s never had a payment or concession from us before.

Register

If you are unable to claim

If you are unable to claim online, for example you do not have access to the internet go to a service centre.

Submit your claim

Submit your claim online and most supporting documents electronically at the end of the process. Read more about submitting your documents online.

Provide proof of birth or adoption

You or your partner need to give us proof of your child's birth or commencement of the adoption process, and any other information we request before we can pay you. You have several options for giving us proof of birth or adoption.

If you're the parent of a newborn, you'll also need to register or apply to register the birth with the Births, Deaths and Marriages Registry in your state or territory.

Claim outcome

Your claim will be processed and finalised once we have received all requested information. It's important to provide all requested information as soon as possible so your payment isn't delayed. If your claim is processed and finalised before your Dad and Partner Pay period start date, we'll pay you on the first day of your Dad and Partner Pay period. You should be able to access the money within 2 business days. If your claim is processed and finalised after your Dad and Partner Pay period starts, we expect to pay you within 28 days.

You have the right to appeal any decision we make. Read more about reviews and appeals.

Page last updated: 9 June 2017