Claiming Fares Allowance
Fares Allowance can be paid after you’ve made the journey or you can ask us to pre-book your travel for you.
If you’re travelling by air, ferry, train or coach, we may be able to pre-book and pay for your travel directly with a commercial operator. If there’s additional expenses which cannot be pre-booked, such as a local bus, you’ll need to make your own arrangements and claim reimbursement after you’ve completed your trip.
If you’re requesting pre-brooked travel, submit your claim no later than 7 days before your travel.
Elizabeth is receiving Youth Allowance as a dependent student and lives in Sydney to attend university. Her permanent home is in Perth. Elizabeth wants to travel home to see her parents at the end-of-year break, returning to university in the new year. Elizabeth can ask us to book and pay for the most practical mode of transport to travel, for example, return flights from Sydney to Perth.
Elizabeth catches the local bus to and from the airport which cannot be pre-booked. She’ll need to submit her bus travel expenses for reimbursement after she has travelled.
To claim Fares Allowance after you make the journey, you need to submit a claim no later than 31 March in the year following the year of study. For example, eligible journeys for the 2015 study year must be claimed by 31 March 2016.
If you’re eligible for Fares Allowance, the reimbursement amount will go into the same bank account where your student payment is made.
Mitchell is receiving Austudy and lives 6 hours away from his partner in order to study. He returns to his permanent home in December 2015 by coach, He’ll need to submit his claim for Fares Allowance no later than 31 March 2016, otherwise the claim will be rejected.
Claim for payment if the student has died
Another person may claim Fares Allowance on behalf of a qualified student if that student dies after undertaking the journey. Unless special circumstances apply, claims for Fares Allowance must be submitted:
- within 26 weeks of the student’s death, and
- on or before 31 March in the year following the year of study
How to claim
To claim Fares Allowance, you can:
- print and complete the Claim for Fares Allowance tertiary students only form
- call us on 132 490
- visit your nearest service centre
When you submit your claim for reimbursement, you will need to provide proof of your travel including an itinerary and tax invoices.
If you are eligible for reimbursement, it will be paid into the same bank account as your student payment.
You have the right to appeal any decision we make. Read more about reviews and appeals.