Claiming the Low Income Health Care Card

You should register an intent to claim for a Low Income Health Care Card.

Before you start

Check if you are eligible for this payment and read the information you need to know about your claim for a Low Income Health Care Card before you start your claim.

Claiming options

Online

A secure, convenient and easy way to start a claim for a Low Income Health Care Card. Once you have completed your claim online, bring the supporting documents requested on the claim form to a service centre within 14 days.

You can claim Low Income Health Care Card online. It is secure, convenient and easy to claim online.

If you already have a Centrelink online account

Log on to your Centrelink online account or sign in through myGov to make an online claim.

myGov

If you do not have a Centrelink online account

Read more about how to register.

Register

If your partner also wants to claim a Low Income Health Care Card, they will need to lodge a separate online claim.

If you are unable to claim online

If you are unable to claim online you can complete a paper form.

By form

Print and complete a Claim for a Health Care Card form.

If you do not have access to a printer, you can pick up the form from a service centre or call the Students and trainees line and we can send one to you. If you get ABSTUDY you can call the Students and trainees ABSTUDY line instead.

If your partner also wants to claim a Low Income Health Care Card, you can both apply on a single paper claim form.

Supporting documentation

You may need to provide some other documents to support your claim. This may include:

  • proof of your adjusted taxable income for yourself and your partner, or
  • any other verification documents we request

Confirmation of identity may be required for you and your partner and need to be presented at a service centre within 14 days.

Submit your claim

Online

If you are claiming online you can submit your claim and most supporting documents electronically at the end of the process. Read more about submitting your documents online.

By form

Submit your form and supporting documents by post or at a service centre within 14 days.

Claim outcome

If your claim is successful, we will send your Low Income Health Care Card in the mail.

You have the right to appeal any decision we make. Read more about reviews and appeals.

Page last updated: 21 July 2016