Claiming Low Income Supplement
The Low Income Supplement ends on 30 June 2017. Submit your claim before this date.
Before you start
Check if you’re eligible with the Low Income Supplement self assessment tool.
From 1 July 2017, you can no longer use the self assessment tool.
Information you need for your claim
- your and your partner’s income and assets
- your bank account name, number and BSB number
- identity documents
When to claim
You must claim the Low Income Supplement before 30 June 2017.
Start your claim
It’s best to start your claim online or at a service centre. You should do this before 30 June 2017.
Start your claim online
If you already have a myGov account
Sign in to myGov to link to your Centrelink online account and do your Centrelink business.
If you have a Centrelink online account
To do your business online, you need a myGov account and a Centrelink online account.
If you don't have a myGov account, create one today. Once you have created your account, you can link it to your Centrelink online account. Watch the video and read more on how to link your online account to myGov.
If you don't have a Centrelink online account
If you’ve been a Centrelink customer before
You’ll have a Customer Reference Number. Use this to register for an online account.
This is anyone who’s had a payment or concession from us before, no matter how long ago.
If you haven’t been a Centrelink customer before
This is anyone who’s never had a payment or concession from us before.
If you can’t claim online
Complete the Low Income Supplement claim form.
Submit your claim
You need to give us:
- your claim form
- any other documents we’ve asked for
Submit your form and other documents within 14 days after you start an online claim.
Submit other documents
We may ask you for documents to help us assess your claim.
You can submit some of these through your online account when you claim.
If we ask you to confirm your identity, you’ll need to do this at a service centre within 14 days.
Wait for the results
We’ll tell you:
- if we accept your claim
- when we’ll pay you
- how much you’ll get
You have the right to appeal our decision. Read about reviews and appeals.