Claiming Low Income Supplement
The Low Income Supplement ends on 30 June 2017. Submit your claim before this date.
Before you start
Check if you’re eligible with the Low Income Supplement self assessment tool.
From 1 July 2017, you can no longer use the self assessment tool.
Information you need for your claim
- your and your partner’s income and assets
- your bank account name, number and BSB number
- identity documents
When to claim
You must claim the Low Income Supplement before 30 June 2017.
Start your claim
It’s best to start your claim online. You should do this before 30 June 2017.
Start your claim online
If you don't have a Centrelink online account
If you’ve been a Centrelink customer before you will have a Customer Reference Number. Use this to register for an online account.
A Centrelink customer is anyone who’s had a payment or concession from us before, no matter how long ago.
If you haven’t been a Centrelink customer before, visit a service centre and tell us you want to register for an online account. You’ll get a Customer Access Number to get you started.
You need to bring photo ID with you.
If you can’t claim online
Complete the Low Income Supplement claim form.
Submit your claim
You need to give us:
- your claim form
- any other documents we’ve asked for
Submit your form and other documents within 14 days after you start an online claim.
Submit other documents
We may ask you for documents to help us assess your claim.
You can submit some of these through your online account when you claim.
If we ask you to confirm your identity, you’ll need to do this at a service centre within 14 days.
Wait for the results
We’ll tell you:
- if we accept your claim
- when we’ll pay you
- how much you’ll get
You have the right to appeal our decision. Read about reviews and appeals.