Claiming Parental Leave Pay

Talk to your employer at least 10 weeks before your child’s due date, or date of adoption, to arrange your leave and discuss your intention to claim Parental Leave Pay.

Before you start

Check if you are eligible for this payment before you start your claim.

Talk to your employer

You should talk to your employer at least 10 weeks before your child's due date, or date of adoption. Arrange your leave and discuss your intention to claim Parental Leave Pay. This will allow your employer time to prepare and register their business for the scheme. They can read more about Paid Parental Leave scheme for employers.

When you claim, you’ll need to tell us your employer's Australian Business Number and payroll contact details. If we don't have this information it could delay your claim.

Time limits on claiming

You can start your claim for Parental Leave Pay up to 3 months before your child’s expected date of birth or adoption. You should claim early so we can help your employer get ready to provide your payments.

You may submit a claim up to 52 weeks after your child’s birth or adoption. However, to receive the maximum 18 weeks of Parental Leave Pay, you need to submit your claim within 34 weeks of your child’s birth or adoption.

Choose when you want your payment period to start

When you submit your claim, you need to tell us when you would like your Paid Parental Leave period to start. The start date isn’t the date your payment will start, it’s the start of your entitlement period. Your Paid Parental Leave period can only start from the day your child is born or adopted, or a later date - it can’t start before the birth or adoption of your child.

If you submit your claim and provide proof of your child’s birth or adoption within 28 days of your child's birth or adoption, you may request that your Paid Parental Leave period starts from your child’s date of birth or entry into your care, or later.

If you submit your claim or provide proof of your child’s birth or adoption more than 28 days after your child's birth or adoption, the earliest your payment can start is the date you submitted this documentation. You can’t be back paid Parental Leave Pay for a period before your claim was submitted.

You must submit your Paid Parental Leave claim before you return to work. Generally, you can’t be granted Parental Leave Pay after you have returned to work except where:

  • your newborn child is required to remain in hospital for a period of time immediately after their birth
  • you’re transferring all your Parental Leave Pay to another person
  • your child has been unlawfully removed from your care
  • your child has recently died or was stillborn
  • you were required to return to work to comply with a court ordered summons, or
  • you returned to work under a compulsory recall to duty; for example, defence force and law enforcement officers

Your Parental Leave Pay must be fully paid within 52 weeks from the date of birth or adoption. To receive the full 18 weeks of Parental Leave Pay, you’ll need to submit your claim and choose a Paid Parental Leave period start date that is within 34 weeks of your child's birth or adoption.

For example, if you apply for your Paid Parental Leave period to start at 35 weeks, the most you can receive is 17 weeks. If you apply for it to start at 40 weeks, the maximum you can receive is 12 weeks, and so on.

Parental Leave Pay is paid from your start date for up to 18 weeks. This will be reduced if you:

  • return to work
  • are no longer the primary carer of your child
  • leave Australia and no longer meet residence requirements, or
  • claim or choose a start date that is more than 34 weeks after your child is born or adopted

Information you need for your claim

You’ll need the following information to complete your claim:

  • your Centrelink Customer Reference Number (CRN), if you have one
  • your bank account details - you must be named on the account
  • your Tax File Number
  • if you were not born in Australia, the date you first arrived
  • details of periods when you have lived outside Australia
  • information about your Australian residency; for example, citizenship papers, passport or other documentation
  • work test information
  • your income details for the financial year either before the date of your claim or your child’s date of birth or adoption, whichever is earlier
  • details of your work over the last 13 months, including hours worked and unpaid leave taken
  • your employer's Australian Business Number and payroll contact details, and
  • the date you would like your Paid Parental Leave period to start

At the end of the claim, we’ll tell you if you need to provide evidence for the information you have given us.

Claiming options

You can start your claim as early as 3 months before your child is born or adopted. You should claim early so we can help your employer get ready to provide your payments. You need to claim the payment online using your Centrelink online account through myGov.

Start your claim online

If you already have a myGov account

Sign in to myGov to link to your Centrelink online account and do your Centrelink business.

Sign in to myGov

If you have a Centrelink online account

To do your business online, you need a myGov account and a Centrelink online account.

If you don't have a myGov account, create one today. Once you have created your account, you can link it to your Centrelink online account. Watch the video and read more on how to link your online account to myGov.

Create a myGov account

If you don't have a Centrelink online account

If you’ve been a Centrelink customer before

You’ll have a Customer Reference Number. Use this to register for an online account.

This is anyone who’s had a payment or concession from us before, no matter how long ago.

If you haven’t been a Centrelink customer before

Visit a service centre and tell us you want to register for an online account. You’ll need to bring photo ID with you.

This is anyone who’s never had a payment or concession from us before.

Register

If you are unable to claim online

If you are unable to claim online, for example you do not have access to the internet go to a service centre.

Submit your claim

Submit your claim online and most supporting documents electronically at the end of the process. Read more about submitting your documents online.

Provide proof of birth or adoption

You need to give us proof of birth or adoption as soon as possible so we can finalise your claim. If you give us proof of birth or adoption more than 28 days after your child is born or is adopted into your care, we can’t backdate your payment You have several options for giving us proof of birth or adoption.

To receive Parental Leave Pay, you also need to register or apply to register your baby’s birth with the Births, Deaths and Marriages Registry in your state or territory.

Claim outcome

Your claim for Parental Leave Pay will be finalised once we receive your child’s proof of birth or adoption and any other documents we ask for. It’s important to give us all requested information as soon as possible so your payment isn’t delayed.

If your employer is delivering the payment, they will provide it in your regular pay cycle. If we are delivering the payment, it will be paid in fortnightly instalments.

You have the right to appeal any decision we make. Read more about reviews and appeals.

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Page last updated: 3 July 2017