Claiming Sickness Allowance

The easiest way to claim Sickness Allowance is online.

Before you start

Check if you’re eligible for this payment before you start your claim.

Intent to claim

If you can’t claim online, call us on the People with disability line or visit a service centre to register your intent to claim.

Claiming options


It’s secure, convenient and easy to claim Sickness Allowance online.

If you already have a Centrelink online account


If you do not have a Centrelink online account


You don’t need to complete the online claim in one session. You can save your answers and do your claim later. You’re only asked questions relevant to your circumstances.

If you can’t claim online

If you can’t claim online, complete the Claim for Sickness Allowance form.

If you don’t have access to a printer, pick up a form from a service centre or call the People with disability line and we’ll send you one.

Supporting documents

You may need to provide some documents to support your claim including:

We may also ask you to complete other forms including:

If you Complete this form
Are self-employed or involved in a business Business details
Have involvement in a private company Private company details
Have involvement in a private trust Private trust details
Currently pay rent where you live Rent Certificate - only if we give you one to complete
Are a resident in Australia or another country Residence in Australia and other countries
Have separated from your partner since you last claimed a payment or service Separation details
Have recently left your employment Employment Separation Certificate

Submit your claim

Payments are paid directly into your bank account, so make sure you register your bank details when you submit your claim.


If you’re claiming online, submit your claim and most supporting documents electronically at the end of the process. Read more about submitting your documents online.

By form

Submit your form and supporting documents by post or in person at a service centre within 14 days of notifying us of your intent to claim.

Claim outcome

We’ll tell you if your claim is successful. If you’re eligible for Sickness Allowance, we’ll let you know when your payment starts and how much you get.

You always have the right to appeal any decision we make. Read more about reviews and appeals.

Page last updated: 24 April 2017