Claiming Single Income Family Supplement

You can claim the Single Income Family Supplement through Centrelink Online Services.

If you receive Family Tax Benefit, you do not need to apply for Single Income Family Supplement. Your payment will be automatically calculated and included in your entitlement at the end of the financial year.

If you do not receive Family Tax Benefit and think you may be eligible you will need to submit a claim at the end of each financial year for Single Income Family Supplement.

Claiming options

You can claim Single Income Family Supplement online. It is secure, convenient and easy to claim online.

If you are unable to claim online, please contact us.

If you already have a Centrelink online account

You can log on to your Centrelink online account through myGov using your Customer Reference Number (CRN) and password. 


If you do not have a Centrelink online account

If you have a Customer Reference Number (CRN), you can complete your registration now.

If you do not have a CRN, you will receive a Customer Access Number (CAN) to get you started.


When you are registered for a Centrelink online account, you can create a myGov account. A myGov account will allow you to link your current Centrelink, Medicare and Child Support online accounts with a single user name and password. Read more about myGov.

Supporting documentation

Once you have completed your online claim you will need to submit any supporting documents we asked you for during your claim. Read more about submitting your documents online.

Claim outcome

We will inform you of the outcome of your claim.

You always have the right to appeal any decision we make. Read more about reviews and appeals.

Page last updated: 22 June 2016