Applying for CAPS
To apply for CAPS you and your health professional must complete some forms and reports.
To get the CAPS application form:
- print or order it from the Department of Health bladder and bowel website, or
- call the Continence Helpline and ask them to send it to you
You need to fill in the form with an appropriate health professional.
Health professional's report
Your health professional’s report must say:
- they’re in a position to make an accurate assessment of your incontinence and the cause of it
- you have an eligible neurological or other conditions - refer to the list on the Department of Health's bladder and bowel website
- you have permanent and severe incontinence
For this scheme your health professional can be but isn’t limited to, any of the following:
- general practitioner (GP)
- continence nurse
- registered nurse
- occupational therapist
- Aboriginal Health Worker
- medical specialist
You may need to provide extra documents. When you fill in the form it will tell you what these are.
You must give us certified copies of these documents.
This is a copy that an authorised witness has signed as a true and correct copy of the original document. It can’t be a copy of a certified copy.
Submit your application
You need to give us:
- your form, and
- any documents we’ve asked you for
Wait for the result
If we agree you can get CAPS
- pay it into the bank account you chose on the form
- send you a payment statement
If there’s something missing from your application
We’ll ask you for more details.
If we don’t agree you can get CAPS
We’ll tell you in writing.
You can appeal our decision. To discuss this, call the CAPS team.