Claiming Youth Allowance

You should submit your claim for Youth Allowance as soon as possible, so that we can pay you from the earliest possible date.

Before you start

Check if you are eligible for this payment before you start your claim. Read the booklet Information you need to know about your claim for Youth Allowance.

You must be registered and have an active Centrelink online account to make a claim online.

If you have never been a Centrelink customer, take your identity documents to your nearest service centre and we will help you register for a Centrelink online account through myGov.

If you have previously received a payment or concession from us you will be considered a Centrelink customer. It does not matter how long ago this was, you can still register for a Centrelink online account. Once you have registered, create a myGov account and link it to your Centrelink online account.

Before you start your claim you will need your:

  • income and assets details
  • bank account details
  • tax file number

If you have a partner you will also need to provide their income and assets details.

Independence due to age (students and apprentices)

If you wish to claim Youth Allowance as an independent on the basis of being aged 22 years or older, you cannot start your online claim before you turn 22. If you do, you will be assessed as a dependent person unless you can show that you meet other independence criteria.

If you do not meet any of the independence criteria you will be considered dependent. Your parents’ income and assets may impact on your eligibility and rate of payment. We will tell you if this information is needed to complete your claim.

Claiming early

You can submit your claim for Youth Allowance up to 13 weeks before you start your course or apprenticeship if you are:

  • studying or planning to study full time or
  • undertaking a full time Australian Apprenticeship

We encourage you to submit your claim online as early as possible, so it can be assessed and your payment can start from the day you first become eligible.

If you are a job seeker, you can submit your claim before your last day of work. To make an early claim as a job seeker you will need to visit your nearest service centre. We can pay you from the date you are considered eligible.

Start your claim

You can claim Youth Allowance by submitting a claim online.


If you already have a Centrelink online account


If you do not have a Centrelink online account


Unable to claim online

If there are reasons you cannot claim online, for example you do not have internet access, you can contact us or complete the Preliminary claim for Newstart Allowance, Youth Allowance, or Parenting Payment form.

Supporting forms and documentation

When you make a claim, we will ask you for information to assess if you are eligible such as your:

  • study details
  • income and assets
  • accommodation circumstances

If you have a partner, we will also ask you questions about their details and circumstances.

If you are a Youth Allowance job seeker customer and have worked in the last 12 months, you will need an Employment Separation Certificate form filled out by your employer.

You may need to complete some additional forms to help us assess your claim accurately, based on you (and your partner’s) personal circumstances.

You can electronically upload some of these supporting documents using our Document Lodgement Service. However, you won’t be able to submit your identity documents this way.

We will tell you at the end of the process if you need to provide any more information. If we ask you to provide other documents and forms, you will need to submit these within 14 days or this may affect the start date of your payment. The sooner we receive your documents, the sooner we can work out your payment.

Submit your claim

If you are claiming online, you can submit your claim electronically at the end of the process.

Book an appointment (job seekers only)

If you are a Youth Allowance job seeker customer claiming online, you will need to make an online booking for an appointment to assess your Mutual Obligation Requirements. We will call you at the time and date you select. This appointment must be booked within 14 days of submitting your claim.

Claim outcome

We will tell you whether your claim is successful. If you are eligible for Youth Allowance, we will let you know when your payment will start and how much you will get paid.

You have the right to appeal any decision we make. Read more about reviews and appeals.

Page last updated: 22 June 2016