Disability Medical Assessment

You may need to attend a Disability Medical Assessment to help us decide if Disability Support Pension is the right payment for you.

The assessment

This assessment helps us understand your medical condition and how it impacts on your day to day life.

You may have already had a Job Capacity Assessment. The next step is a Disability Medical Assessment with a Government-contracted Doctor.

This assessment helps us decide if you're medically eligible for Disability Support Pension. The Government-contracted Doctor does not decide if you're eligible.

Sonic HealthPlus conduct these assessments on our behalf.

The Government-contracted Doctor will meet with you. This is usually face to face but it can be by video conference or telephone. They will discuss your medical condition and the medical evidence you provided.

All Government-contracted Doctors are qualified and trained to carry out these assessments. They may contact your usual doctor or specialist for more information.

There is no charge for this service. You need to allow up to an hour for the assessment. However, it may not take this long.

Your appointment

Sonic HealthPlus will contact you to book your assessment. They may send an SMS to let you know you will soon get a call from a private number.   

Sonic HealthPlus should have your information if you told us you:

  • need an interpreter
  • may find it hard to attend in person, or
  • have any special needs, for example, you prefer a female or male doctor because of cultural or religious beliefs

You can talk to them about these things when you agree to an appointment time.

You need to contact Sonic HealthPlus if you have any questions or concerns about your appointment.

If you can’t make your appointment, you must call Sonic HealthPlus at least 48 hours beforehand. They may ask you why you can’t attend.

Call Sonic HealthPlus on 1300 295 822, 8 am to 5 pm, Monday to Friday.

If you don’t attend your appointment, we may be unable to assess your claim, or your ongoing medical eligibility for Disability Support Pension. This means we may:

  • reject your claim, or
  • stop your payments

What to bring

When you attend your appointment, bring:

  • any new medical evidence you haven't given us
  • aids, equipment or assistive technology you use, such as hearing or visual aids
  • a relative, friend or an advocate for support, if you want to have someone with you

You don’t need to bring information you have already provided for your claim or review.

At your appointment

A Government-contracted Doctor will meet with you to discuss:

  • your medical condition and the medical evidence you provided
  • the impact of your condition on your day to day life

They won't

  • diagnose your condition
  • provide any medical advice or treatment, or
  • do a medical examination

After your appointment

The Government-contracted Doctor will give us a written report about the impact of your medical condition.

We’ll write to you with the outcome of your claim or medical review. Contact us if you want a copy of your report. We’ll tell you if you need to make a formal freedom of information request.

If you have any questions

Contact us if you have concerns about any part of your assessment. If you still have concerns, you can give us feedback or make a complaint.

Your privacy

You have the right to have your personal information kept private. The Government-contracted Doctor must protect your privacy and keep your information safe.

Page last updated: 21 December 2016

This information was printed Monday 27 March 2017 from humanservices.gov.au/customer/enablers/disability-medical-assessment It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.