Goods and services for Centrepay deductions

You can’t set up a Centrepay deduction for all goods and services. You can only use Centrepay for goods and services that we have approved businesses to provide.

Accommodation - includes rent, bond and arrears

You can’t use Centrepay for government housing payments to state or territory housing authorities. You should contact your local housing authority to find another payment method. This could be using the Rent Deduction Scheme.

Accommodation related costs you can use Centrepay for

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following accommodation related costs.

Accommodation type If you pay for:
Boarding house accommodation
  • board or lodgings either in a private home, or
  • other shared accommodation
Caravan park fees rental or site costs in a caravan park
General Community Housing accommodation provided by community organisations
Indigenous Community Housing accommodation provided by Indigenous community organisations
Short term accommodation

short term accommodation not specifically for Indigenous Australians, including:

  • sheltered accommodation
  • disability accommodation
  • rehabilitation accommodation, and
  • hostels
Indigenous short term accommodation

short term accommodation for Indigenous Australians, including:

  • sheltered accommodation
  • disability accommodation
  • rehabilitation accommodation, and
  • hostels
Private landlords rent charged by landlords for private accommodation
Real estate agents rent paid to an appointed real estate agent
Property management rent paid to an appointed property manager
Supported accommodation

fees and charges for:

  • retirement village
  • nursing home
  • lifestyle village, or
  • hospice style accommodation

Education and employment

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following education and employment related costs.

Education and employment type If you pay for:
Child care services

child care services by registered carers and child care providers approved by the Department of Social Services (DSS) including:

  • ongoing
  • after school
  • occasional
  • holiday
This can include arrears payments.
Education expenses

fees and charges for education services to any registered educational provider, and any related educational expenses including:

  • uniforms
  • equipment
  • workshops
  • excursions
This can include arrears payments.
Employment expenses

employment related expenses, including:

  • tools of trade
  • work uniforms
  • protective clothing
  • training, and
  • footwear

Health

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following health related costs.

Health type If you pay for:
Funeral expenses

funeral related expenses, including:

  • funeral plans and bonds
  • prepaid funerals
  • actual costs of a funeral paid to funeral homes
  • funeral directors or other providers that hold appropriate accreditations and registrations
This doesn’t include funeral insurance.
Ambulance

use of ambulance or associated services such as payments for services provided by:

  • the Flying Doctor Service
  • emergency helicopter transfer service, and
  • other similar services
Medical services and equipment

medical services such as:

  • consultations
  • medication
  • hospital costs
  • rehabilitation
  • equipment such as wheelchairs, crutches, oxygen tanks, and
  • veterinarian expenses for domestic pets
Disability and community services

use of a suite of goods or services related to disability and community services, which may include:

  • respite for carers
  • travel and transport
  • education and training programs
  • meal preparation
  • home care services
  • therapy services, and
  • assistive equipment
This can include payments for arrears.

Finance

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following finance related costs.

Finance type If you pay for:
Community group loans

repayment of loans to approved community organisations for assistance with:

  • the purchase of household items
  • establishing proof of identity
  • assistance with money management

Includes Family Income Management Scheme no interest loans.

No interest loans repayments of Department of Social Services (DSS) approved No Interest Loans
General community housing loans repayments of low interest housing loans provided by approved community organisations
Indigenous community housing loans repayments of low interest housing loans provided by approved Indigenous community organisations
Special interest loans

repayments of Centrepay approved appropriate loans including:

  • special, and
  • low interest loans
Insurance services

insurance for your:

  • house
  • home contents
  • vehicle
  • boat
  • caravan
  • private health insurance cover through approved and regulated insurance providers

This doesn’t include:

  • funeral
  • life
  • income protection insurance
  • payments to insurance agents, or
  • brokers
Savings

deposits paid to microfinance savings plans provided by a partnership between not for profit organisations and financial institutions, to promote customer savings

The financial institution must be regulated and authorised under the Banking Act 1959 and hold an Australian Financial Services Licence. This only includes:

  • deposits to accounts, and
  • schemes or programs which don’t charge fees for savings or put you at a disadvantage

Legal and professional services

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following legal and professional services related costs.

Legal and professional type If you pay for:
Court fines

court-imposed fines and expiation notices including payment of compensation to victims of crime

You must contact the relevant Court Administrative Office in your state or territory if you wish to use Centrepay to pay these.
Court infringements

infringements, such as speeding or parking fines

You must contact the relevant Court Administrative Office in your state or territory if you wish to use Centrepay to pay these.
Professional services

professional services and related expenses including:

  • legal
  • accounting
  • financial planning services, and
  • costs associated with births, deaths and marriages reports

Travel and transport

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following travel and transport related costs.

Transport and travel type If you pay for:
Motor vehicle registration

registration of vehicles including:

  • cars
  • motorbikes
  • caravans
  • boats and trailers, and
  • payment for compulsory third party insurance
Travel and transport

travel and transport costs and expenses including:

  • Return to Country programme
  • general transportation costs
  • furniture removal and storage
  • vehicle repairs, and
  • fuel

This doesn’t include:

  • taxi fares
  • hire cars, or
  • vehicle leases

Utilities

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following utilities related costs.

Utilities type If you pay for:
Council services

council services including

  • land
  • water
  • sewerage
  • rates and other services provided by local councils, shires or authorities
Local council community services community service costs provided by local council or shires
Electricity use of electricity
Gas use of mains or bottled gas
Telecommunications

telecommunication services including:

  • fixed telephone line rental and use
  • mobile
  • internet, and
  • data services
Water

connection and provision of water services

This doesn’t include bottled water.

Household

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following household related costs.

Household type If you pay for:
Basic household items

the purchase of basic items for use by household members, such as:

  • clothing and footwear
  • small appliances
  • whitegoods
  • furniture, and
  • repair services for appliances and whitegoods
Household goods lease and rental

rental only through leases regulated under the National Consumer Credit Protection Act 2009 and where the lessor holds an Australian Credit Licence of household goods including:

  • whitegoods
  • electrical and furniture
Food provision

food and personal item related costs, including:

  • grocery and community store purchases
  • meals on wheels

This doesn’t include:

  • alcohol, or
  • tobacco products
Home care and trade services

home care services including:

  • domiciliary care
  • household maintenance
  • pest control
  • home security
  • technical aids
  • home modifications to assist mobility
  • trade services, such as those provided by electricians, technicians, plumbers and gardeners
School nutrition community and school based nutritional programs for students

Social and recreational

If you get an eligible Centrelink payment, you can set up a Centrepay deduction for the following social and recreational related costs.

Social and recreational type If you pay for:
Social and recreational

fees or donations including:

  • sporting activities and equipment
  • musical activities and equipment
  • church donations
  • sponsorships

Find a business

You can use the find a business tool to check if we have approved the business you want goods and service from for Centrepay. If they are, you can set up a Centrepay deduction.

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Page last updated: 2 August 2017

This information was printed Sunday 20 August 2017 from humanservices.gov.au/customer/enablers/goods-and-services-centrepay-deductions It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.