How to claim Dad and Partner Pay

Text version of the How to claim Dad and Partner Pay infographic

  • Attention birth mums!
    We can't accept a claim from you, even on dad's behalf. The dad or partner needs to claim before your baby's birth
  • Start as early as three months before your baby's birth
  • Talk to your employer about taking two weeks unpaid leave to spend with your baby (between their birth and first birthday)
  • Register for online accounts. Then, log on and choose Apply for a payment then Parent or guardian to claim
  • We'll start work on your claim and contact you if we need more information
  • When your baby arrives, register their birth with Births, Deaths and Marriages
  • Give us proof of birth. There are three ways to do this:
    1. Mum can give us the Newborn Child Claim for Paid Parental Leave, Family Assistance and Medicare form she'll get in hospital
    2. Mum can send us a photo of the back page of the form when she completes her claim for Parental Leave Pay or Baby Bonus using our Express Plus Families mobile app
    3. You can give us a birth certificate
  • Once we have all the information we need, we'll finalise your claim and get ready to pay you. This can take up to three weeks
  • When you'll get paid. If we finalise your claim before your unpaid leave starts, we'll pay you during the first week of your unpaid leave. Otherwise, you should get paid within three weeks of giving us proof of birth, which could be after your unpaid leave period ends
  • Take your leave and spend time with your baby

Page last updated: 25 January 2016