Intent to claim

An intent to claim lets us know you are seeking a payment or concession card from us before you submit your claim form.

Let us know you are seeking a payment or concession card from us before you submit your claim form.

Before you start

Make sure you have checked that you are eligible for the payment before you start your claim.

It can take some time to process the quantity of claim forms we receive. By submitting your claim within 14 days of registering your intent to claim, we can backdate your payments to this date.

Start your claim online

You can start a claim online for the following payments:

If you already have a myGov account

Sign in to myGov to link to your Centrelink online account and do your Centrelink business.

Sign in to myGov

If you have a Centrelink online account

To do your business online, you need a myGov account and a Centrelink online account.

If you don't have a myGov account, create one today. Once you have created your account, you can link it to your Centrelink online account. Watch the video and read more on how to link your online account to myGov.

Create a myGov account

If you don't have a Centrelink online account

If you’ve been a Centrelink customer before

You’ll have a Customer Reference Number. Use this to register for an online account.

This is anyone who’s had a payment or concession from us before, no matter how long ago.

If you haven’t been a Centrelink customer before

Visit a service centre and tell us you want to register for an online account. You’ll need to bring photo ID with you.

This is anyone who’s never had a payment or concession from us before.

Register

Other ways to register an intent to claim

You can:

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Page last updated: 9 June 2017