Intent to claim

An intent to claim lets us know you are seeking a payment or concession card from us before you submit your claim form.

Let us know you are seeking a payment or concession card from us before you submit your claim form.

Before you start

Make sure you have checked that you are eligible for the payment before you start your claim.

It can take some time to process the quantity of claim forms we receive. By submitting your claim within 14 days of registering your intent to claim, we can backdate your payments to this date.

Start your claim online

You can start a claim online for the following payments:

If you already have a Centrelink online account

You can log on to your Centrelink online account using your Customer Access Number (CAN) and password. Select Apply for a Payment then Make a Claim from the menu to start your claim.

myGov

If you do not have a Centrelink online account

If you have a Customer Reference Number (CRN) then you can complete your registration now.

If you do not have a CRN you will receive a Customer Access Number (CAN) to get your started.

Register

Other ways to register an intent to claim

You can:

Page last updated: 23 June 2016