Online account guides and video demonstrations

Guides and videos to help you make the most out of your online accounts.

myGov

Create a myGov account

myGov is a simple and secure way to access a range of Australian Government services online, including Centrelink, Medicare and Child Support.

Linking your online account to myGov

You can easily link your Centrelink, Medicare and Child Support online accounts with your myGov account.

Medicare online account

Submit a Medicare claim using online account

Learn how to submit a Medicare claim with supporting documents using your online account.

Child Support online account

Advise name change using your Child Support online account

You can tell us about a name change, your child's marriage, or the death of a child in your care using your Child Support online account.

Advise change of care arrangements using your Child Support online account

You can tell us about change of care arrangements using your Child Support online account.

Advise of non-agency payments using your Child Support online account

You can advise of non-agency payments using your Child Support online account.

Checking payments using your Child Support online account

You can check your next expected payment and your payment history using your Child Support online account.

Update bank details using your Child Support online account

You can update your bank details using your Child Support online account.

Update contact details using your Child Support online account

You can update your contact details using your Child Support online account.

Update current income using your Child Support online account

You can update your income for the current financial year using your Child Support online account.

Update your income for a previous financial year using your Child Support online account

You can update your income for the previous financial year using your Child Support online account.

Update employer details using your Child Support online account

You can update your employer details using your Child Support online account.

Centrelink online account - getting started

Register for a Centrelink online account

You can register for a Centrelink online account.

Change your temporary password for your Centrelink online account

You can change your Centrelink temporary password online.

Reset your forgotten password for your Centrelink online account

If you have forgotten your temporary password, you can reset it online.

Update your personal and payment details

Update your address and accommodation details using your Centrelink online account.

This guide provides a step by step process for updating your contact details by accessing your Centrelink online account via myGov.

Advise of travel outside Australia using your Centrelink online account

If you are leaving Australia to travel or to live in another country, you need to check how this might affect your Centrelink payments.

Update Income and Assets

It is important that you tell us if your circumstances change.

Update your payment destination using your Centrelink online account

You can update the bank account to which your payments are made using your Centrelink online account.

Managing your Centrelink payments

Complete activities to maintain or manage your payment using your Centrelink online account.

Transfer to Age Pension

Apply for a transfer to Age Pension using your Centrelink online account

Learn how to apply for a transfer to Age Pension using your Centrelink online account.

Claim a payment

Claim a payment online using your Centrelink online account

Learn how to make a claim for some of our payments using your Centrelink online account.

Advance payment

Apply for an advance payment using your Centrelink online account

You can apply to receive payments in advance using your Centrelink online account. Eligibility criteria apply.

Reporting

Reporting employment income and Job Plan requirements using your Centrelink online account

You can report your income and Job Plan requirements using your Centrelink online account.

Report Employment Income for students using your Centrelink online account

If you are a student in receipt of Youth Allowance, Austudy or ABSTUDY you need to report any income you receive from employment each fortnight.

Income Stream Reviews

Completing your income stream reviews online

Complete your income stream review online by signing into your myGov account or using the secure One Time Access Code (OTAC).

Families

Update your family income estimate using your Centrelink online account

You can update your family income estimate using your Centrelink online account.

Update your child's education details

You can update your child's education details using your Centrelink online account.

Complete your Healthy Start for School review

You can complete your Healthy Start for School review using your Centrelink online account.

Update your child's schooling details

You can update your child's schooling details using your Centrelink online account.

Students

Update your study details using your Centrelink online account

As a student there are a number of updates you can complete yourself using your Centrelink online account.

Add new study details using your Centrelink online account

You can add new study or course details using your Centrelink online account.

Centrepay

Add a new Centrepay deduction using your Centrelink online account

You can add a new Centrepay deduction using your Centrelink online account.

Cancel or suspend a current Centrepay deduction using your Centrelink online account

You can cancel or suspend a current Centrepay deduction using your Centrelink online account.

Change a current Centrepay deduction using your Centrelink online account

You can change a current Centrepay deduction using your Centrelink online account.

Documents and cards

You can request documents and manage your concession card and BasicsCard using your Centrelink online account.

Submitting documents using your Centrelink online account

You can provide documents to us using your Centrelink online account.

Request a document using your Centrelink online account

You can request Centrelink documents such as an income statement, deduction statement, payment summary and concession cards using your Centrelink online account.

BasicsCard

You can view your BasicsCard balance and transfer or recall funds to and from your Income Management account.

Recall funds from your BasicsCard to your Income Management Account online

You can recall funds from your BasicsCard to your Income Management Account using your Centrelink online account.

Transfer funds to your BasicsCard from your Income Management Account online

You can transfer funds to your BasicsCard from your Income Management Account using your Centrelink online account.

View your BasicsCard account details online

You can view your BasicsCard details using your Centrelink online account.

Page last updated: 15 June 2016