Update, advise, view and print your details and manage your appointments

Use your Centrelink online account to reschedule an appointment, update, advise, view and print a range of your personal details that are recorded with us.

Action Update Advise View Print
Absences from care Yes Yes Yes  
address and contact details Yes Yes Yes  
Advance payment details and eligibility     Yes Yes
application for payment form     Yes Yes
bank account details - where your payments are sent Yes Yes Yes  
BasicsCard balance and transaction history     Yes Yes
Centrelink appointments     Yes Yes
Centrelink publication subscriptions Yes Yes Yes  
Centrelink statement     Yes Yes
child care details Yes Yes Yes  
child care rebate     Yes Yes
child schooling details Yes Yes    
deduction statement     Yes Yes
deductions for Centrepay and tax Yes Yes    
detailed income and asset statement     Yes Yes
employment income Yes Yes    
employment income history     Yes Yes
family income estimate Yes Yes    
family income history     Yes Yes
Family Tax Benefit child reviews Yes Yes    
Healthy start for school review Yes Yes    
income and assets     Yes Yes
income and assets including savings, shares and other assets Yes Yes    
income bank balance     Yes Yes
income management allocations     Yes Yes
income management statement     Yes Yes
income statement     Yes Yes
Income Stream Review Yes Yes    
manage your Password and Secret Questions and Answers Yes Yes    
money you owe Yes Yes Yes  
non-lodgement of tax return Yes Yes    
online claims     Yes Yes
online letters     Yes Yes
other government payments     Yes Yes
parental income Yes Yes    
payment history     Yes Yes
payment summaries     Yes Yes
Rent Assistance review Yes Yes    
rent certificate - if you have recently updated your address or accommodation details with Centrelink     Yes Yes
reporting dates     Yes Yes
return to work Yes Yes    
study details Yes Yes Yes  
subscribe to electronic and SMS reminders Yes Yes    
transfer funds from your income management account onto your BasicsCard Yes Yes    
work and training or study details Yes Yes    
work bonus balance     Yes Yes
working credit     Yes Yes

Reschedule an appointment

Based on your circumstances, the appointments you may be able to reschedule are:

  • Claim Appointment
  • Financial Information Service Interview
  • Post Incapacitated Exemption Review
  • Review Appointment
  • Parenting Payment Appointment
  • Personal Contact Interview
  • Supporting Jobless Families Interview 
  • Supporting Jobless Families Quarterly Interview
  • Young Parent Additional Assistance
  • Young Parent Commencement
  • Young Parent Information
  • Young Parent Review

To reschedule your appointment:

  • log on to your Centrelink online account, through myGov or register for an account
  • select the personal details tab in the menu
  • select view and manage appointments
  • select the clock icon beside the appointment or interview to make a change

Page last updated: 9 May 2016