Update bank details using your Child Support online account

You can update your contact details using your Child Support online account.

This guide provides a quick and easy step by step process on how to update your banking details using your Child Support online account.

Step 1: Log on

Once you have logged into myGov and selected your Child Support online account, you can then access the full menu options.

screenshot displaying child support online homepage

Step 2: Select menu item

Select the ‘Personal details’ menu item, then Update bank details.

screenshot displaying selecting the Personal details menu

Step 3: Bank details

Read the information about updating bank details via your Child Support online account.

screenshot displaying information updating bank details

Enter your new bank details in the required fields, then select NEXT.

screenshot displaying new bank details

If you make a mistake, use the Reset Form button to start again.

screenshot displaying Reset form button

Step 4: Submit

Once you have selected NEXT, review the details that you’ve entered to make sure they are correct.

screenshot displaying review details page

If all of the details are correct, select SUBMIT.

screenshot displaying contact details Edit button

If any of the details are incorrect, select Back to edit your details before submitting.

Go back to Step 3.

screenshot displaying contact details Back button

Step 5: Confirmation

The Confirmation of Transaction page lets you know your update has been received.

screenshot displaying confirmationof transaction page

Select the Close button to return to your Child Support online account home page.

screenshot displaying confirmationof transaction page showing the close button

Step 6: Sign out

Once you are back on your home page, you can complete other transactions or return to your myGov account.

screenshot displaying confirmation close button

Remember, for your privacy and security, always ensure that you sign out when you have finished using your myGov account.

You can find other online account guides and video demonstrations on the online account guides page.

Page last updated: 25 November 2016