Update your family income estimate using your Centrelink online account
Your family income estimate is used to work out how much family assistance you get, like Family Tax Benefit and Child Care Benefit.
If you receive these payments you need to make sure that your income estimate is up to date and accurate.
Your estimate should reflect your family’s financial circumstances for the whole financial year. It’s important that you try to give us the most accurate family income estimate you can, so we can pay you the right amount of family assistance. If you overestimate your family income, you may be underpaid during the year. If you underestimate, you may be overpaid and incur a debt, which you will need to pay back.
Your payments will be balanced after the end of the financial year when we have confirmed your income with the Australian Taxation Office or you have told us you are not required to lodge a tax return. If you have been underpaid any outstanding amounts will be paid to you (time limits apply). If you have been overpaid a debt will be raised. You may also be entitled to further benefits after the end of the financial year such as Family Tax Benefit supplements.
Log on to your Centrelink online account from anywhere on the Human Services website. Once logged in, you will be presented with your account homepage. Regular transactions will be displayed on this page. To access the full menu select the icon in the top left of the page.
Hover over the 'Family Assistance' menu item on the left hand side of the screen, then select 'Update Family Income Estimate'.
Remember to include income for yourself and your current partner for the whole financial year. Include income you have already earned and income you expect to earn for the rest of the financial year.
For more information on updating your family income estimate click on ‘tips for updating your income estimate’. This will open a new page that contains extensive detail on types of payments, income types, what to include in your estimate and other tips.
You can choose to update your estimate for the current financial year or add a new estimate for the following financial year (From April to June each year you will be able to update your estimate for the next financial year).
To update your family income estimate for this financial year select either the ‘Current Financial Year’ button or ‘Start Now’ button.
To add a new estimate or update your family income estimate for the following financial year, select the ‘New Financial Year’ button.
Answer each of the questions with Yes or No.
If you answer Yes, you will be prompted to give details about your income.
If you overestimate your family income, you may be underpaid. If you underestimate, you may be overpaid and incur a debt, which you need to pay back.
Scroll down the page. All questions must be answered, then select ‘Continue’.
A summary of the details you have just provided will appear. Read the details on this page carefully.
Make sure you have included all income for your family. This includes income for yourself, and your current partner.
Read through the declaration details.
If all the information is correct, accept the declaration and select ‘Submit’.
If your update has been successful, you will be given a receipt number.
Your receipt number is confirmation that your income estimate has been updated. You only need to make further contact if you receive a message specifically advising to contact Centrelink.
A summary of your entitlements will also be provided.
Select ‘Print this page’ so you have a record of your updated details.
Select ‘Return Home’.
You are back to your Centrelink online account homepage, from here you are ready to start accessing your Centrelink account online.
Remember to log off from your Centrelink online account when you are finished.
If you or your partner receive an income support payment such as Parenting Payment, Newstart Allowance or Disability Support Pension, you will need to report changes in your income or earnings for that payment separately. The easiest way to do this is via your Centrelink online account or our Express Plus App. You can refer to the Report Employment Income guide or search ‘Report Income’ at humanservices.gov.au for further information.