News for families

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Check, collect, claim and maintain

Follow these easy steps to make claiming with us easier.

We’re asking you to create a voiceprint

Voiceprint makes using our phone system easy, and it’s safer and more secure than using a PIN.

School’s out! What’s next?

The end of high school is fast approaching. What’s next? Here are some tips to help with your decision making.

Donate to give life

Make your decision count this DonateLife Week.

Child Care Rebate quarterly payments are coming soon

If you receive Child Care Rebate (CCR) quarterly, your payment is on its way.

Lump sum claiming for 2016-17 is now open

You have until 30 June 2018 to submit your claim for family assistance.

Centrelink payment summaries are now available

Details from your 2016-17 Centrelink payment summary have been pre-filled for you in myTax.

Child care payments are being balanced soon

This year we’ll start balancing child care payments from 24 July 2017.

Last chance to lodge 2015-16 tax return

To avoid a debt, lodge your tax return or tell us that you don’t need to lodge one.

Do you have reportable fringe benefits?

The way we assess reportable fringe benefits has changed. This may affect your family income estimate.

The ordinary waiting period has changed for some new claims

You may now need to serve a 1 week waiting period.

We’re testing a new website design

We want to know what you think about the new design.

Changes to family payments

Don’t forget, there are changes to some family payments from 1 July 2017.

Eligible recipients get one-off energy payment

The One-off Energy Assistance Payment will be paid from 26 June 2017.

Our new look Payment and Service Finder is now available

A great new way to help you find, estimate and compare payments, and locate services.

Lodge your 2016-17 tax return so we can balance your payments

We need to confirm your income before we can balance your family assistance payments.

Don’t need to lodge a tax return?

We still need information from you to balance your family payments.

The subsidy benefit does not exist - it’s a scam

A new scam about a subsidy benefit is being emailed to people and claiming to be from us.

Organise your income estimate and payment choices

You can now update your income estimate for 2017-18 and review your payment choices.

myGov, as easy as it should be

A new look myGov, giving you a better online experience.

Has your child had a health check?

Your 4 year old child needs to have a health check for you to get Family Tax Benefit (FTB) Part A supplement.

Changes to child care payments don’t start until 2 July 2018

The recently announced changes to child care payments may affect you next year.

Do you or your child get the Student Start-up Scholarship?

The Student Start-up Scholarship is being replaced by the Student Start-up Loan for all students.

Don’t forget to submit your lump sum claim by 30 June 2017

If you didn’t receive family payments during 2015-16, you might be eligible for a lump sum payment.

Do you get Child Care Rebate?

If you want to change your Child Care Rebate (CCR) payment option for the 2017-18 financial year, you need to do it now.

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