Managing your Income Management Account and BasicsCard money online

Instructions to help you manage your money in your Income Management Account and your BasicsCard, using your Centrelink online account.

The BasicsCard gives you access to your income managed money through EFTPOS at approved stores and businesses. You can get a BasicsCard if your payments are income managed. Read more about Income Management and BasicsCard.

Step 1: sign in and access your main menu

Sign in to myGov and select your Centrelink online account to access the menu and your homepage.

Select Income Management / BasicsCard, then Account Details and Funds Transfer from the main menu.

Your Income Management account and BasicsCard balance will appear. You’ll be able to view how much you have left on your BasicsCard daily spend limit and search your transaction history too.

To print a copy of your balances, select Print.

Step 2: view and search your transaction history

To view your past transactions, select Income Mgmt. transactions or BasicsCard transactions.

To search for a transaction that you know the name of, use the Search bar.

To search for transactions within a certain timeframe, select Advanced search. The screen will ask you to choose a time period and enter dollar amounts. You can choose to do one or the other or both.

From here you can:

  • move money between your Income Management Account and BasicsCard
  • select home from the menu bar
  • select Return to myGov to go to your myGov account

To move money between your Income Management Account and BasicsCard you must:

  • have an active BasicsCard
  • not have any transfers pending to either your Income Management Account or BasicsCard
  • not have a payment nominee

Step 3: move money between accounts

Select Transfer funds to move money between your Income Management Account and BasicsCard.

Select From account. This is the place you want to transfer money from.

You can choose between your Income Management Account, or your BasicsCard.

Select To account. This is the place you want to transfer money to.

Type the Amount you want to move.

The amount can’t be more than the available money in the From account.

Then select Next.

Step 4: review and submit your transfer request

Review the details of your request and if correct, accept the declaration and select Submit.

If the details of your request are wrong, select Update to change the amount or switch your accounts.

If you don’t want to continue, select Cancel to stop and return to your homepage.

Step 5: return to your homepage

You’ll get a receipt to confirm your money has moved if your request was successful.

Select Return home to return to your homepage.

Step 6: sign out

From your homepage, you can complete other transactions. Select Return to myGov to go to your myGov account.

For your privacy and security, sign out when you have finished using your myGov account.

View other online account guides and video demonstrations about using your online account.
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Page last updated: 3 August 2017