Public holiday reporting dates and payment arrangements

We have special arrangements in place on the Australia Day 2016 public holiday to make sure you are not disadvantaged by office closures.

Holiday closures

We will be closed on Australia Day, Tuesday 26 January 2016.

Self service still available

You can use your myGov account to access your online accounts. You can also use Express Plus mobile apps and phone self service on the Australia Day 2016 public holiday.

You can use these services to report your employment income. However, if you do this on a public holiday you will not be paid until after the public holiday.

You can also use your Centrelink online account through myGov to reschedule some of your appointments, apply for an advance payment or request a document.

View our online account guides and video demonstrations about using your online account.

Important information for reporting

If you are due to report your earnings or employment on a holiday closure date there are alternative reporting dates for you to report. Your payment will be made after you have reported to us.

If you report early during your assessment period, you must estimate your earnings or other changes for the full period. You can correct your estimate within 14 days, or when you next report.

You can choose to report after your assessment period, however, you will not be paid until you report. You may want to do this so you can be sure of your earnings or changes to your circumstances.

Important information for payments

Payments that are paid automatically will not be delayed by the holidays, but some payments may be made earlier than usual. An early payment is not an extra payment. It’s just your normal payment paid early. You will need to budget carefully so this payment lasts until your next payment is due.

Where payments are made early, they are paid as close as possible before your usual payment day to minimise disruption to your budgeting patterns.

Reporting arrangements for Australia Day 2016

The following information is important if you need to report or advise your earnings from employment.

You can use your myGov account, online accounts, Express Plus mobile apps and phone self service to report or advise your earnings.

For customers who receive:

If you are due to report, you must do so before you can be paid.

Date reports normally due Date reports can be made Revised payment delivery date Next normal payment date
Friday 22 January Thursday 21 January Friday 22 January Monday 8 February
Monday 25 January Friday 22 January Monday 25 January Tuesday 9 February
Tuesday 26 January Monday 25 January Wednesday 27 January Wednesday 10 February

For customers who receive:

If you are due to report, you must do so before you can be paid.

Date reports normally due Date reports can be made Revised payment delivery date Next normal payment date
Friday 22 January Thursday 21 January Monday 25 January Tuesday 9 February
Monday 25 January Friday 22 January Wednesday 27 January Wednesday 10 February
Tuesday 26 January Monday 25 January Thursday 28 January Thursday 11 February

Payment dates for non-reporting customers for Australia Day 2016

Customers who do not need to report earnings will be paid early to ensure they get their payment over the holiday period.

Customers who receive:

Normal payment delivery Revised payment delivery date Next normal payment date
Monday 25 January Thursday 21 January Monday 8 February
Tuesday 26 January Monday 25 January Tuesday 9 February
Wednesday 27 January Wednesday 27 January Wednesday 10 February

Payment dates are listed below for non-reporting customers who receive:

Normal payment delivery Revised payment delivery date Next normal payment date
Tuesday 26 January Monday 25 January Tuesday 9 February
Wednesday 27 January Wednesday 27 January Wednesday 10 February
Thursday 28 January Thursday 28 January Thursday 11 February

Page last updated: 5 February 2016