Service Finder help

The Service Finder is a way for you to learn more about government and community organisation support in your state or territory.

Start using Service Finder.

Your options

First, tell us what state or territory you live in.

Next choose the category of information you need. You can select 1 or more options.

When you select a category it will turn a darker colour. Don't want that option? Simply click the option again to deselect it. If you are using a keyboard, you can tab through the buttons; press enter, to select, press enter again, to deselect.

When you have finished, select the Find Services button to get your results.

Your results

Your results will display a list of links to websites that you can explore further. Select the link to go to the suggested website.

Your privacy

Your privacy is important and we do not ask you any questions that can identify you. Your selections are stored on your computer, so that you can return to your results at any time. We do not keep this information on our system.

Linking Policy

The Service Finder Third Party Linking Policy ensures external links remain active or otherwise continue to provide the level of quality, including objectivity, utility, and integrity, as intended by the department and expected by users.

Users of Service Finder expect that we will direct them to websites that will be helpful. We have a responsibility to select links that fulfil that expectation.

Links to external websites are established and retained at the department's discretion. We will link to government (.gov), government-funded (.org) or educational institutions (.edu).

For community and state based organisations we will source an alternative appropriate site that through their own primary sources, include pathways to these sites.

To avoid the perception of endorsement, links to commercial websites are not included in Service Finder. A commercial website is defined as a business site designed to generate income through the provision of services and products.

Users of Service Finder expect that we will direct them to websites that will be helpful. We have a responsibility to select links that fulfil that expectation.

There are a number of things that are considered by the department when adding an external link:

  • does the recommended website have the necessary TLD (Top Level Domain)?
  • does the recommended website complement existing information, products and services on humanservices.gov.au and myGov?
  • is the recommended website accessible and applicable to a wide audience?
  • is the recommended website's content relevant, useful and authoritative for citizens, businesses or other key stakeholders?
  • does the recommended website's information appear to be accurate and current?

Page last updated: 9 August 2016