Mobile Service Centres

Mobile Service Centres travel to rural and regional communities to provide people with information and access to government services.


We offer a wide range of services to meet the changing needs of rural and regional communities. We can help you with:

  • new claims for most Centrelink payments
  • updating your customer information in our records
  • confirming customer documents and supporting information, such as certifying copies of birth certificates
  • information about:
    • how financial matters may impact your Centrelink payments
    • payment and service options to suit your individual circumstances
    • child support payment and service options
  • rural payment entitlements for eligible farmers
  • Medicare transactions
  • Medicare registrations
  • social work support and referrals
  • self service facilities including accessing and using online accounts and mobile apps
  • free hearing health checks

Our staff are specialists in rural servicing and live and work in the communities they serve.

Who we help

We provide information, assistance and support to all rural and regional residents, including:

  • older Australians
  • families
  • students
  • job seekers
  • people with disability
  • carers
  • farmers
  • self employed people

We can provide emergency on the ground support for Australian Government disaster recovery efforts.


Our Mobile Service Centres - Desert Rose and Golden Wattle, travel extensively throughout rural and regional Australia.


Destination Date Start time Finish time Site
Goomeri Tuesday
6 December
9:30 am 3:00 pm Near the Swimming Pool
Maudsley Street
Monto Wednesday
7 December
10:00 am 4:00 pm Near Monto Community Hall
Rutherford Street
Eidsvold Thursday
8 December
9:30 am 4:00 pm Near Apex Park
Moreton Street
Biggenden Friday
9 December
9:30 am 3:30 pm Opposite the Commercial Hotel/Motel
Victoria Street
Tin Can Bay Monday
12 December
10:00 am 3:30 pm Near the RSL Hall
Tin Can Bay Road
Rainbow Beach Tuesday
13 December
9 am 4 pm Public car park
Off Spectrum Street
Cooloola Cove Wednesday
14 December
9 am 4 pm Cooloola Cove Shopping Complex car park
Queen Elizabeth Drive
Pomona Thursday
17 December
9:30 am 2:30 pm Near Pomona Community House
Corner Reserve Street and Memorial Avenue


Destination Date Start time Finish time Site
Orbost Friday
2 December
9:30 am 4:00 pm Near the Tennis Courts
Salisbury Street
Lakes Entrance Monday
5 December
9 am 4 pm Opposite Lakes Toys
The Esplanade
Loch Sport Tuesday
6 December
9:30 am 4:00 pm Near The Lodge
Lake Street
Seaspray Wednesday
7 December
9 am 11 am In front of the Recreation Reserve
Bearup Street
Port Albert Wednesday
7 December
1:30 pm 4:00 pm Memorial Park car park
Wharf Street
Gormandale Thursday
8 December
9 am 11 am Near Gormandale Hall
Hyland Highway
Carrajung Thursday
8 December
1 pm 4 pm Near the Anglican Church
Stitchling Street
Fish Creek Friday
9 December
9:00 am 3:30 pm Adjacent to Fish Creek Hotel
Meeniyan - Promontory Road
Cowes Monday
12 December
9 am 4 pm Near the Jetty Triangle
The Esplanade
Venus Bay Tuesday
13 December
9:30 am 4:00 pm Near the Shopping Hub
Jupiter Boulevard
Meeniyan Wednesday
14 December
9:30 am 4:00 pm Opposite Moo's Cafe
Whitelaw Street
Mirboo North Thursday
15 December
9:30 am 1:30 pm Opposite the Shire Hall
Strzelecki Highway

Page last updated: 2 December 2016