Mobile Service Centres

Mobile Service Centres travel to rural and regional communities to provide people with information and access to government services.


We offer a wide range of services to meet the changing needs of rural and regional communities. We can help you with:

  • new claims for most Centrelink payments
  • updating your customer information in our records
  • confirming customer documents and supporting information, such as certifying copies of birth certificates
  • information about:
    • how financial matters may impact your Centrelink payments
    • payment and service options to suit your individual circumstances
    • child support payment and service options
  • rural payment entitlements for eligible farmers
  • Medicare transactions
  • Medicare registrations
  • social work support and referrals
  • self service facilities including accessing and using online accounts and mobile apps
  • free hearing health checks

Our staff are specialists in rural servicing and live and work in the communities they serve.

Who we help

We provide information, assistance and support to all rural and regional residents, including:

  • older Australians
  • families
  • students
  • job seekers
  • people with disability
  • carers
  • farmers
  • self employed people

We can provide emergency on the ground support for Australian Government disaster recovery efforts.


Our Mobile Service Centres - Desert Rose and Golden Wattle, travel extensively throughout rural and regional Australia.


Destination Date Start time Finish time Site
Mount Garnet Wednesday
24 August
10 am 4 pm Near the Information Centre
Garnet Street
Ravenshoe Thursday
25 August
9 am 4 pm Near the Train Museum
Grigg Street
Mount Molloy Tuesday
30 August
10 am 2 pm In front of the Memorial Hall
Main Street
Cooktown Wednesday
31 August
9 am 4 pm Opposite the Post Office
Charlotte Street
Cooktown Thursday
1 September
9 am 2 pm Opposite the Post Office
Charlotte Street
Kuranda Friday
2 September
10 am 4 pm Next to the Visitors Information Centre
Therwine Street
Malanda Monday
5 September
10 am 3 pm Near Jack May Park
Corner Mary and James Streets
El Arish Tuesday
6 September
9 am 2 pm Near the Memorial Hall
Monash Street
Giru Wednesday
7 September
9:30 am 1:30 pm Adjacent to Brolga Park
Carey Street
Ogmore Thursday
8 September
11 am 2 pm Near Bicentennial Park
Dempsey Street

South Australia

Destination Date Start time Finish time Site
Streaky Bay Tuesday
20 September
10 am 4 pm Post Office car park
Corner Bay Road and Alfred Terrace
Venus Bay Wednesday
21 September
9 am 11 am Near the Jetty Entrance
Matson Terrace
Elliston Wednesday
21 September
1 pm 4 pm Near the Children's Centre
Beach Terrace
Lock Thursday
22 September
9:30 am 3:30 pm Near the Community Health and Welfare Centre
North Terrace
Tumby Bay Friday
23 September
9:00 am 11:30 am Adjacent to the Sea Breeze Hotel
Tumby Terrace
Cummins Friday
23 September
1:30 pm 4:00 pm Cummins Recreation Grounds
Bruce Terrace
Port Neill Monday
26 September
9:30 am 11:30 am Near the Tennis Courts
Wallis Street
Arno Bay Monday
26 September
1:30 pm 4:00 pm Near the Super Shed
Off Creek Road
Cowell Tuesday
27 September
9 am 2 pm Near the Lions Park
Thompson Drive
Waikerie Wednesday
28 September
11 am 4 pm Adjacent to the Council Office
Crush Terrace

Western Australia

Destination Date Start time Finish time Site
Darkan Wednesday
24 August
9 am 4 pm Opposite the Ezi Way Supermarket
Burrowes Street
Kukerin Thursday
25 August
9:30 am 11:30 am Opposite the Kukerin Hotel
Scadden Street
Dumbleyung Thursday
25 August
1:30 pm 4:00 pm Opposite the Community Resource Centre
Absolon Street
Wagin Friday
26 August
9 am 4 pm Near Beaurepaires
Tudhoe Street
Narrogin Monday
29 August
9:00 am 3:30 pm Narrogin Leisure Centre car park
Clayton Road
Lake Grace Tuesday
30 August
9 am 4 pm Near the Shed
Stubbs Street
Lake King Wednesday
31 August
9:30 am 11:30 am Opposite Lake King Agencies
Ravensthorpe Road
Newdegate Wednesday
31 August
1:30 pm 4:00 pm Near Newdegate Roadhouse
Maley Street
Kulin Thursday
1 September
9:30 am 11:30 am Near the Visitor Discovery Zone
Johnston Street
Kondinin Thursday
1 September
1:30 pm 4:00 pm Opposite the Post Office
Jones Street
Hyden Friday
2 September
9 am 3 pm Hyden Swimming Pool car park
McPherson Street
Narembeen Monday
5 September
9:30 am 4:00 pm Near Apex Park
Currall Street
Bruce Rock Tuesday
6 September
9 am 3 pm Next to the Amphitheatre
Johnson Street
Southern Cross Wednesday
7 September
9 am 4 pm In front of the Community Centre
Antares Street
Coolgardie Thursday
8 September
10:30 am 3:00 pm Near the Community Resource Centre
Bayley Street

Page last updated: 24 August 2016