A regular payment to help with essential travel costs if you have a medical condition that means you can’t use public transport.
- you are 16 years of age or older
- you can’t use public transport without a lot of help
- you have a disability, illness, or injury
- you need to travel for study, training, work or to look for work
Eligibility & payment rates
You can get Mobility Allowance if you:
- are 16 years or older
- meet residence rules
- need help using public transport because of disability, illness or injury
- have a medical report from your doctor confirming you can’t use public transport
- travel to and from home for paid work, voluntary work, study or training, or to look for work
- are eligible for the standard or higher payment rate
You can also get the allowance if:
- you have a GST exemption on a car
- there isn’t public transport where you live
You can’t get the allowance if you:
- have a plan with the National Disability Insurance Scheme (NDIS) - if you stopped getting Mobility Allowance because you started a plan with the NDIS, you may still get a Health Care Card
- have a car from the Department of Veterans’ Affairs under their:
There are 2 different payment rates:
- the standard rate of $94.10 a fortnight, or
- a higher rate of $131.60 a fortnight
There are 2 main ways to get the standard rate of payment.
You’ll get $94.10 a fortnight by doing one or a combination of the following, for at least 32 hours every 4 weeks on a continuing basis:
- paid work
- vocational training
- independent living
- life skills training
You’ll get $94.10 a fortnight if you:
- seek work through an Employment Services Provider, including:
- participate in Disability Management Services under the Disability Employment Service
- get Newstart Allowance, Youth Allowance and meet mutual obligation requirements, or
- get Austudy and meet activity tests
You’ll get $131.60 a fortnight if you work for at least 15 hours a week on or above the relevant minimum wage and get:
You’ll get $131.60 a fortnight if you:
- seek work for 15 hours or more a week through an Employment Services Provider, including:
- work for 15 hours or more a week in the open labour market on productivity based wages under the Supported Wage System
- this doesn’t include work through supported employment like Australian Disability Enterprises
We may pay you for an extra 12 weeks if your:
- work, self-employment, study or training stops, or
- agreement to look for work with your provider stops
On the day you claim Mobility Allowance, you must:
- be an Australian resident, and
- in Australia
To keep getting Mobility Allowance
You must continue to be an Australian resident for as long as you get this payment.
What may be different
Newly arrived residents have a 104 week waiting period, with some exemptions.
Check if you’re eligible before you start your claim.
- find out what you need before you start to fill in your claim form
- submit the form and other documents we ask for
- wait for us to assess your claim and let you know the results
Managing your payment
We need to know about changes that could reduce your payment. You must tell us if:
- your personal circumstances change
- you change address
- you start or finish work, study or training
- your work, study or training load changes, or
- you stop looking for work with your Employment Services Provider
You have 14 days to tell us about the changes. If you don’t do this, we may pay you too much and you’ll probably have to pay the money back.
If you deliberately don’t tell us about changes, we could charge you with fraud. We may impose a recovery fee if you give us incorrect information about your employment income.
You may get part of your income support early. This is an advance. You pay it back out of your normal payments from us.
If you want someone else to handle your Centrelink, Child Support or Medicare Business, you can authorise them to deal with us on your behalf.
Read more about someone to deal with us on your behalf.
To get your payment while outside Australia you must continue to meet the qualification rules for Mobility Allowance.
Select the options that describe your circumstances then explore a suggested list of possible Centrelink and Medicare payments and services online.
Select your state and topics of interest to find links to government and community organisation support.