Multilingual Phone Service

If you speak a language other than English, you can call our multilingual phone service and speak to someone in your language about our payments and services.

Please call the phone number for the service that you need and follow the prompts.

Centrelink - 8 am – 5 pm (local time), Monday to Friday, 131 202.
Medicare, Child Support - 8 am – 5 pm (local time), Monday to Friday, 131 450. This is the Translating and Interpreter Service (TIS).

If you speak a language other than English:

  • visit the information in your language page for a range of translated information about our payments and services
  • we provide free interpreter and translation services to help you conduct your business with us. You can ask for an interpreter or translation at any service centre or by calling the multilingual phone service on one of the numbers above

Page last updated: 16 August 2016