Tropical Cyclone Debbie – March 2017- Ex-gratia Disaster Recovery Payment for New Zealanders

Assistance for eligible New Zealand non-protected Special Category visa holders (subclass 444) adversely affected by Tropical Cyclone Debbie – March 2017.

You have until 30 September 2017 to submit a claim for the following Local Government Area:

  • Whitsunday

You have until 4 October 2017 to submit a claim for the following Local Government Areas:

  • Gold Coast
  • Lismore
  • Logan
  • Mackay
  • Scenic Rim
  • Tweed

You have until 18 October 2017 to submit a claim for the following Local Government Area:

  • Rockhampton

About the Ex-gratia Disaster Recovery Payment for New Zealanders

The Ex-gratia Disaster Recovery Payment for New Zealanders is a one off payment for people who have been significantly affected by a declared disaster. It is not for minor damage or inconvenience.

If you are eligible you will receive:

  • $1,000 per adult
  • $1,000 per dependent adult
  • $400 for each child under 16 years of age

You can choose to get this payment in two instalments if you prefer.

Eligibility

You may be eligible to receive the Ex-gratia Disaster Recovery Payment for New Zealanders if you meet all the following criteria:

  • you are 16 years or older at the time of Tropical Cyclone Debbie – March 2017
  • you are a non-protected Special Category visa holder (sub-class 444) and a non-resident under the Social Security Act 1991; and
  • you have participated in the Australian tax system for at least one year in the past 3 financial years or are currently engaged in income generating activities with a likelihood of paying tax in Australia on or before 31 March 2018
  • you have experienced one or more of the following as a direct result of the cyclone:
    • you have been seriously injured
    • you are the immediate family member of an Australian citizen who died
    • at least 25% of the interior of your principle place of residence has been affected by the cyclone
    • at least 25% of the interior of your principle place of residence has been exposed to the elements
    • your principle place of residence has been destroyed or must be demolished
    • the interior of your principle place of residence has been affected by sewerage contamination
    • your principle place of residence has been declared structurally unsound
    • you are the principal carer of a dependent child who has experienced any of the above

You may need to provide evidence to support your claim.

For the purpose of this payment:

  • your principal place of residence is the main place where you have a right or licence to normally reside. It does not include holiday homes or investment properties
  • you are a principal carer of a child if the child is your dependent and has not turned 16. The principal carer must have legal responsibility for the day to day care, welfare and development of the child

Claims cannot be submitted on behalf of a person who has died or their estate. You may, however, be eligible to submit a claim in your own right if you are the immediate family member of a person who has died as a direct result of the Tropical Cyclone Debbie – March 2017.

Your responsibilities

It is your responsibility to decide if you wish to apply for this payment and to make the application, having regard to your particular circumstances.It is also your responsibility to ensure that the information you provide in your claim is true and correct.

If you have never been a Centrelink customer you may need to provide with your claim, one document showing Proof of Birth or Proof of Arrival in Australia, or any other approved documents that add up to the value of 50 points, for example, driver’s licence (40 points), bank card/statement (40 points), Medicare card (20 points).

If you cannot provide this immediately, you should submit a claim without delay and provide the supporting documents to us within 28 days. If you have difficulty obtaining this information, please contact us on 180 22 66.

Claiming options

You can make a claim by phone, in person, by post or fax.

By phone:

  • call us on 180 22 66
  • to speak to us in languages other than English, call 131 202

In person, by post, or by fax:

Page last updated: 5 May 2017