Disaster Health Care Assistance Scheme

The scheme provides assistance with health costs for eligible Australian residents and others who have been affected by acts of terrorism or natural disasters.

Assistance available

The scheme provides assistance for reasonable health related out of pocket costs. Out of pocket costs are the expenses that remain after you have claimed from Medicare, other State or Territory funded programs, and your private travel and health insurance funds.

Assistance is only for the costs of health care received in Australia. The health professional must state on the account receipt that the goods or services are directly related to the event.

The scheme covers out of pocket costs for some or all of the following goods and services for the injury received in the event:

  • medical – the difference between the Medicare benefit and the doctor’s fee that is not covered by private travel, health insurance or other schemes
  • hospital – costs not covered as a public patient or by private travel or health insurance
  • medicines – the full cost of Pharmaceutical Benefits Scheme (PBS) and other eligible medicines not covered by private travel or health insurance
  • allied health – less any amounts covered by Medicare or private travel or health insurance:
    • physiotherapy, speech therapy, dentistry, audiology, occupational therapy, counselling, psychological care and treatment, and any aids and appliances

Assistance with the costs of counselling, psychological services and psychiatric services may also be available for Australian residents who:

  • were not physically injured but were in the area and directly exposed to the aftermath of the bombings or natural disaster
  • are immediate family members and friends of Australian residents who died, were physically injured, or were seriously psychologically injured as a result of the bombings or natural disaster
  • are immediate family members of non-Australians who died as a result of the bombings or natural disaster

Eligibility

You may be eligible for assistance with reasonable health related out of pocket costs if you have been affected by one of these events:

  • Bali 2002: Bombings in Bali on 12 October 2002
  • Tsunami: Indian Ocean tsunami on 26 December 2004
  • London: Bombings in London on 7 July 2005
  • Bali 2005: Bombings in Bali on 1 October 2005
  • Dahab Egypt: Bombing in Dahab, Egypt on 24 April 2006

The following Australian residents may be eligible.

Balimed - 12 October 2002

  • Australian survivors
  • Family and friends of Australian survivors and Australians who died
  • Eligible foreign nationals

Tsunami - 26 December 2004

  • Expatriate Australian citizens and permanent visa holders who were present in a tsunami affected area when the tsunami struck
  • Immediate family members of Australian victims

London bombings - 7 July 2005

  • Australians injured as a direct result of the bombings
  • Australians not physically injured but were in London and directly exposed to the aftermath of the bombings
  • Immediate family members of Australians who died, were physically injured or were seriously psychologically injured as a result of the bombings
  • Immediate family members of non-Australians who died as a result of the bombings

Bali bombings - 1 October 2005

  • Australian survivors
  • Immediate family members of Australian survivors and Australians who died
  • Eligible foreign nationals

Dahab, Egypt bombing - 24 April 2006

  • Australians physically injured by the bomb or physically affected by the bombing
  • Australians not physically injured but directly exposed to the aftermath
  • Immediate family members of Australian residents who died, were physically injured, or were seriously psychologically injured, as a result of the bombings
  • Immediate family members of non-Australians who died as a result of the bombings

Payment

You’ll receive payment from us by Electronic Funds Transfer (EFT) deposited directly into your bank account. You’ll need to provide your bank account details, including the Branch Identification Number (BSB). Claiming from us is strictly confidential so your bank account details will only be used to deposit your payment.

Register

Before claiming, you need to register. To do this, fill in and submit the relevant registration form with required documents.

If you need help with registering you can contact us.

Claiming

Once you’ve registered with the scheme, you can begin claiming. To do this, you need to fill in and submit the relevant form with required documents.

Page last updated: 23 September 2016