Healthcare Identifiers Service

A national system that uses a unique number to match healthcare providers to individuals.

Healthcare identifiers

Healthcare identifiers are numbers given to:

  • individuals getting healthcare
  • healthcare providers - such as a doctor or therapist
  • organisations where healthcare is provided - such as a hospital or surgery

They can be included in medical records to identify you, your healthcare provider and the organisation you went to. This makes sure your information is in the correct record.

If you’re enrolled in Medicare or have a Department of Veterans' Affairs (DVA) card, you automatically have an ‘individual healthcare identifier’ (IHI).

If you aren’t eligible for Medicare or DVA - for example, you’re a visitor to Australia or an international student - you can still apply for an IHI by completing the Healthcare Identifiers Service Application to create or update Individual Healthcare Identifier form.

My Health Record

Your IHI can also be used to create a My Health Record, which is a secure online summary of your health information. Healthcare providers can look at your My Health record with your permission, and add information to it.

Read more on the My Health Record website.

Viewing your IHI information

Your healthcare providers need to know your IHI to make sure they look at or add health information to the right My Health Record. They can look up your IHI through their software.

You can see who’s looked up your IHI by checking your Medicare online account. If you don’t have an account you can get a copy of the information by calling the Healthcare Identifiers Service line or visiting a service centre.

Getting an IHI and a My Health Record for a pseudonym

If you get healthcare using a pseudonym - which is a name you might use to remain anonymous - you can get an IHI and apply for a My Health Record for that identity.

To apply for a pseudonym IHI:

Page last updated: 8 May 2017