Claiming a payment online
Use your online account through myGov to claim a range of Centrelink payments and concession cards, and Medicare benefits online when and where it suits you.
Before you start
Our online guides can help you to:
- register for a Centrelink online account
- create a myGov account
- link your online account to myGov
- claim a payment online
The easiest way to claim Medicare benefits is through your doctor’s practice, if they offer electronic claiming.
If your doctor’s practice does not offer electronic claiming, you can claim your Medicare benefits yourself using your Medicare online account through myGov. Read more about which item numbers you can claim using your Medicare online account.
If you have an item number that you can’t claim using your Medicare online account, download and submit your claim using the Express Plus Medicare mobile app.
To make a claim, you will need to enter details from your doctor’s receipt or invoice and attach a copy to your claim.
Read more about:
- how to submit a Medicare claim using your Medicare online account
- the Express Plus Medicare mobile app
Learn how to make an online claim using your Centrelink online account.
You can find, estimate and compare payments and services that you may be eligible for using our Payment and Service Finder.
You can claim these payments online:
- Child Care Benefit
- Dad and Partner Pay
- Family Tax Benefit
- Parental Leave Pay
- Parenting Payment
- Single Income Family Supplement
People with disability
Students and trainees
Rural and remote Australians
Low income earners
Concession and health care cards
- Commonwealth Seniors Health Care Card
- Ex-Carer Allowance (Child) Health Care Card
- Foster Child Health Care Card
- Low Income Health Care Card
Withdraw or cancel a Centrelink online claim
You can withdraw or cancel a claim at any time. Log on to your Centrelink online account through myGov and select the Online Claims tile.
If your claim has been submitted, select Withdraw Claim.
If your claim is incomplete, select Cancel Claim.
We will remove your claim when you withdraw or cancel it. If you change your mind, you will need to start a new claim.
Other Centrelink payments
If you want to claim a payment not listed, please read the claiming information on the individual payment page.