We have a range of benefits, payments and services to help with the cost of accessing health services and buying prescription medicines or medical equipment.
Payments for people living with illness, injury or disability
We provide payments and services to help you if you have an illness, injury or a disability that means you cannot work, or can only do a limited amount of work.
The Continence Aids Payment Scheme provides people with severe and permanent incontinence with a direct payment to help them buy continence aid products.
The Essential Medical Equipment Payment helps with the additional running costs of essential medical equipment or medically required heating and cooling.
Medicare payments and services
Medicare provides free or subsidised treatment by some health professionals and free treatment and accommodation as a public patient in a public hospital.
Medicare benefits are paid directly into your nominated bank account. Don’t miss out on your benefit - register your bank details with us.
Once you have reached the relevant threshold, the Medicare Safety Net provides an additional benefit for eligible services.
If you or your family pay for private health insurance, you may be eligible for the Australian Government Rebate on Private Health Insurance at a reduced premium.
You can register for a personally controlled electronic health record, known as a myHealth record, to have a secure online summary of your health information. Read more about myHealth records on the Department of Health’s myhealthrecord.gov.au.
Read more about Medicare services.
Concession and health care cards
Depending on your circumstances, you might be able to get one or more concession and health care cards to help with your health care costs.
Help with immunisation
The Australian Childhood Immunisation Register records a child's immunisation history up to 20 years of age and provides an immunisation history statement to their parent or guardian, and to the child from 14 years of age.
You can get a copy of your child's immunisation details at any time:
- using your Medicare online account through myGov or your Express Plus Medicare app
- by requesting a statement to be sent in the mail
- at your local service centre, or
- by calling the Immunisation Register on 1800 653 809
If your child is 14 years or older contact the Immunisation Register for a copy of their immunisation history statement.
Special health services
If you're eligible, you can get health support through a number of special programs such as:
- the National Bowel Cancer Screening Program - Australians turning 50, 55, 60 or 65 years of age, who hold a Medicare or Department of Veterans’ Affairs card, are encouraged to complete a free and simple test
- the External Breast Prostheses Reimbursement Program helps with the cost of new or replacement external breast prostheses if you have had a mastectomy due to breast cancer
Other government and community support services
There are many other organisations that provide support services and useful information. You can use Service Finder to locate assistance in your local area.
MoneySmart has information to help you make the most of your money. Visit the Health insurance section on the MoneySmart website.
The Bladder Bowel website provides information to assist with the prevention and management of bladder and bowel problems.
The Department of Social Services Better Start website improves access to early intervention services and treatments for eligible children with disability.
The Disability Services Australia website provides information on employment and community support services for people with disability.
The healthdirect website provides a wide range of free health services and information on behalf of state and territory governments in Australia.
If you are experiencing depression, anxiety or stress, you may find it helpful to talk to somebody about your mental health situation.
The JobAccess website offers help and workplace solutions for people with disability looking for work. Their employers may also find this site useful.
The Department of Health website provides information and connections aimed at promoting better health and active ageing.