Medicare Services for Indigenous Australians

We have services dedicated to improving access to Medicare services if you’re an Aboriginal or Torres Strait Islander or both.

There are Medicare benefits, payments and services available to all Australians to help with the cost of health care services and prescription medicines.

Aboriginal and Torres Strait Islander Access line

We have a freecall telephone service to help Aboriginal and Torres Strait Islander customers get better access to Medicare services. The service is supported by staff who are culturally aware of the special conditions that may affect Aboriginal and Torres Strait Islander customers.

Call 1800 556 955 to speak with one of our Medicare Liaison Officers

Voluntary identification

You can identify yourself as an Aboriginal and Torres Strait Islander Australian on our records. This is voluntary and gives helpful information to the Australian Government. We can use this information for many things. For instance, we can identify other programs and services that Aboriginal and Torres Strait Islander people may find helpful.

Getting a Medicare card

As an Aboriginal or Torres Strait Islander you can use the Aboriginal and Torres Strait Islander Medicare enrolment and amendment form to enrol for Medicare payments and services or to update your details. You can also use this form to get a copy of your Medicare card or add someone to your card.

The Aboriginal and Torres Strait Islander Medicare enrolment and amendment form makes it easy for you to enrol in Medicare if you don’t have identification, such as a birth certificate as you can get an approved referee to help identify you.

If you recently had a baby, enrol your new baby in Medicare as soon as you can. You may also be able to add your baby onto your Medicare Family Safety Net Registration. Once you have enrolled your baby in Medicare, your baby will be added to the Australian Childhood Immunisation Register.

Other government and community support services

There are a range of other organisations that provide support services and useful information you may find helpful. You can use Service Finder to locate assistance in your local area.

Australia.gov.au connects you to information and services across Australia including comprehensive information for Indigenous Australians.

Indigenous.gov.au connects you to information on Australian Government Indigenous initiatives and programs including early childhood, schooling, health and safety.

moneysmart logoMoneySmart has information to help you make the most of your money. Read the Indigenous section on the MoneySmart website.

Page last updated: 3 May 2016