Retrenched or made redundant
If you or your partner have taken a termination or redundancy payment from an employer, we can provide you with support while you look for work.
jobactive, Community Development Programme or Disability Employment Services provider can work with you to help you get back into the workforce. Depending on your circumstances, these providers can help with:
- job search training and help, such as résumé preparation and advice on the best ways to look for work
- access to telephones, computers, stationery and employment vacancy listings
- access to training, skills development and other help you may need
Read more about jobactive on the Department of Employment website.
If you live in a remote area, you may need to participate in the Community Development Programme. It provides job seekers living in remote areas with greater opportunities to gain local employment and skills to match local jobs.
Read more about the Community Development Programme on the Department of the Prime Minister and Cabinet website.
A number of income support payments may be available depending on your circumstances.
Use our Payment Finder to see what payments you may be elegible for.
Payments to help you study or train
There are also payments to help with the cost of living while you study or train:
- Austudy provides financial help to full time students and Australian Apprentices 25 years aged and older
- ABSTUDY provides help with costs for Aboriginal and Torres Strait Islander Australians who are studying or undertaking an Australian Apprenticeship
- Youth Allowance provides financial help for young people who are:
- studying or training full time
- undertaking a full time Australian Apprenticeship
- looking for work, or
- temporarily unable to work
On top of these payments, you may get other payments to help you study or train.
The Pensioner Education Supplement helps students improve their chance of finding a job through study. It helps with the ongoing costs of full time or part time study in a secondary or tertiary course.
The Education Entry Payment helps with the cost of study.
If you’re eligible for a payment from us, submit your claim with all required information and documentation as soon as possible. We will notify you if you need to serve any waiting periods.
Read more about waiting periods.
Financial Information Service
The Financial Information Service is a free, confidential service that can help you make informed decisions about investment and financial issues for your current and future financial and lifestyle needs.
Social work services
Our social workers can help you during difficult times in your life by providing counselling, support and information.
If you're experiencing depression, anxiety or stress, you may find it helpful to talk to somebody about your mental health.
If your employer went bankrupt or entered liquidation
If you lose your job because your employer went bankrupt or entered liquidation, you may be able to claim some of your unpaid entitlements through the Fair Entitlements Guarantee (FEG).
Read more on the Fair Entitlements Guarantee on the Department of Employment website.
You cant make a claim for unpaid employer superannuation contributions through FEG.
Read more about claiming your outstanding superannuation on the Australian Taxation Office website.
Temporary financial relief from loan payments
Temporary financial relief may be available if you're having trouble paying a loan or mortgage because of losing your job. Contact your bank or financial institution to find out how they can help you.
If they don't agree to a reasonable request made by you, you can contact the Financial Ombudsman Service or the Credit and Investments Ombudsman through their websites and ask to have the decision reviewed.
Other government and community support services
There are a range of other organisations that provide support services and useful information you may find helpful. Use Service Finder to locate assistance in your local area.
MoneySmart has information to help you make the most of your money. Read the losing your job section on the MoneySmart website.
Read more about help for workers who have recently lost their job, including those made redundant from eligible companies in specific industries.
Information for employers
We can help you provide support and information to your employees who are facing redundancy or retrenchment.
Read more about redundancy information for employers.