Aged Care Online Services for home care providers

Home care providers can now claim online using our Aged Care Online Services system.

You can use Aged Care Online Service to submit web forms for:

  • entry
  • departure
  • leave
  • location
  • care level transfer, and
  • the Commonwealth portion of unspent home care amount (CW Unspent Amount)

Register for Aged Care Online Services to claim home care online.

If you’re registered for Aged Care Online Claiming, you don’t need to register for Aged Care Online Services. You can log on using the same user ID and password.

If you’re registered for Aged Care Online Claiming as a home care user only, you’re automatically redirected to Aged Care Online Services when you log on.

If you offer both home care and residential care, you continue to use Aged Care Online Claiming.

We’re planning to release Aged Care Online Services for residential and transition care providers at a later date. We’ll keep you informed.

Read more about online claiming for aged care.

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Page last updated: 28 February 2017

This information was printed Tuesday 22 August 2017 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.